Hi Jo, I have taken a look and cant see that the voucher was applied to your recent order. I have credited your order now for your loyalty and you will receive a refund for the amount. Thanks Gemini
“Always a treat to pop in and catch up
with the Gem team! Shop looking very bright & cheerful - and tempting! Very pleased with my ‘wafty’ Orientique dress & also snatched a pair of Robells with 25% off too! Result! X”
“I've used Gemini Woman several times. Delivery is veryquick, and when I have had to return anitem inorder to change for another colour, customer services were very helpul, and refunds we quick”
“Very happy dealing with this company online.
Good choice of clothes and quick delivery - I also really appreciate the description of the fit for each make, as there are a few brands I'm not familiar with.
Will definitely use again in the future”
“I love opening my Gemini emails to find beautiful clothes that I cannot buy locally. I like Orientique,Adini ,Masai which are hard to find in the shops. Delivery is always quick and items exactly as described. Thank you Gemini”
“Very good customer service. Fast delivery & beautiful choice of items. Should you need to return an item, refunds are processed very quickly. Great independent company.”
“Item purchased good price and speedy dispatch. The team are lovely and have been very helpful when I needed information. Wonderful shop something for everyone. My No 1 shop 😊”
“Always happy to buy from Gemini Clothing. Website clear and clothing described well any queries dealt with easily by phone. Return process good and refunds quickly done.”
“It would have been five stars up until my last purchase. I was absolutely stunned to receive a jacket that I ordered which had been obviously repaired (and not very well done at that) sold as a new item. There were clearly no quality control measures in place before despatch.
On the flip side, the refund process was done immediately and the money refunded to my bank quickly.”
Thanks for your feedback. We are sorry to hear you had a problem with the quality of your item, we will ensure to review the product line and our procedures for quality control. It seems to be a very, rare and unusual situation. Glad you received your refund quickly and that your previous experience with us has been good. Many Thanks, Gemini Woman.
