Gemini Woman Reviews

Name: Gemini Woman
Address: 14-15, Gemini Wood Street, Stratford-upon-Avon, Warwickshire
Rating: 4.90

4.9 Rating 2,502 Reviews

98 %

of reviewers recommend Gemini Woman

4.9

Based on 2,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Gemini Woman 5 star review on 5th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, quick refund process, a bit miffed to have to pay return postage when goods are high end prices, whilst previous purchases were fabulous the recent items were sadly and surprisingly not such good value/ quality for money”

Helpful Report

Posted 1 month ago

Hi Karen, thanks for your review and we appreciate your feedback. We hope you can understand that as a small independent business we aren't able to offer free returns. Thanks Gemini x

Posted 1 month ago

“Parcel came on time. Unfortunately I had to retire it as it was too big. I had to pay £4 to return the item. So will not be ordering again from Gemini. Roberta”

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Posted 6 months ago

“Order dispatched quickly but was delivered to the wrong address by Royal Mail. I did email when I found out but luckily it was redelivered by Royal Mail today. No response to my email however.”

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Posted 6 months ago

“I asked when ordering the trousers if they had a small split and cuffs on the trousers legs . I was informed that they had no split and cuffs - not correct! The delivery was left outside my gate on the road and the delivery company told me that the parcel was signed for ! I suspect it was done by an extremely lazy delivery man called David .”

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Posted 8 months ago

“The reason for lower scores is that I tried several times to contact customer services online but the message would not go through when I pressed send. I had ordered 2 jackets, feeling slightly guilty, and the very neext day you emailed me with sales offers of £20 off each jacket. I did feel that the sales price could have been applied since the price had obviously come down before my order was dispatched and I wanted to raise this with you.”

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Posted 11 months ago

“Disappointed with dress ordered ..style and Jake same as one is had earlier but this one is very thin cotton , cheap looking coulours and almost see through”

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Posted 11 months ago

“Good customer service with reliable delivery but return cost over £8 special next day delivery because of the value of the contents.”

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Posted 1 year ago

“I was reasonably happy with my items but returned one as I felt it was of poor quality. Why is my review of that item not shown on the website? It is very misleading to only show the 5 star reviews - does this border on dishonesty I wonder? And how are we to judge an item when it is clear that only 'excellent' reviews are displayed?”

Helpful Report

Posted 1 year ago

Hi Sarah, All reviews are displayed and we cant filter them to only show the best, as reviews are added through our review provider Review.IO so are independently verified and added. If you think your review isn't showing please let me know which item you tried to review and we can look into this further for you. Thanks Gemini

Posted 1 year ago

“I love this website with a good selection of brands.Unfortunately I won't be able to continue shopping as it is too expensive with delivery charge, and costing again to return.”

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Posted 1 year ago

“Lovely Robell trousers but very creased when unpacked. Will have to press them before wearing as they look totally crumpled! Great service in every other respect.”

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Posted 1 year ago

“Unfortunately my jumper didn’t arrive. Gemini were very helpful trying to find where it was. I had to get a refund as the jumper was out of stock. A bit disappointing but it was Royal Mail at fault”

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Posted 1 year ago

“Arrived promptly- was a little disappointed because they are a little see through but as I will wear with long shirts it’s not a problem”

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Posted 1 year ago

“Delivery quick but quality poor”

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Posted 2 years ago

“Unfortunately I have NOT received my order yet 25/1/23”

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Posted 2 years ago

“Trousers were lovely, too short. Don’t think I will order again, very expensive when delivery and returns are paid.”

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Posted 2 years ago

“There is a significant difference between Gemini Woman and Gemini the shop inStratford. The latter gives excellent service while the former's website is moderate.”

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Posted 2 years ago

“Well I love what I’ve bought but ordered and paid for 2 packs of Pringle socks, only received 1 pack, phoned and left a message but so far no-one has phoned me back. I would like to get what I paid for.”

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Posted 2 years ago

“Prompt delivery and well packaged.”

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Posted 2 years ago

“Lovely jacket but very disappointed with the quality (?) of the linen for the price! Expected it to be thicker! However love the colour and style so decided to keep it and iron it with starch regularly to give it some oomph!”

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Posted 2 years ago

“Unfortunately, the service was let down by the delivery which took several attempts despite me advising of a safe place. Also I thought returns were free as they used to be in the past. I am unlikely to order again as it cost me £7.95 to make a return”

Helpful Report

Posted 3 years ago

Gemini Woman is rated 4.9 based on 2,502 reviews