Getlaidbeds.com Reviews

Name: Getlaidbeds.com
Address: Barn 3-5, Wharf Way Business Park, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 382 Reviews

84 %

of reviewers recommend Getlaidbeds.com

4.4

Based on 382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

2036952463

Email:

hello@getlaidbeds.com

Location:

Barn 3-5,
Wharf Way Business Park,
Leicester
Leicestershire
LE2 9UT

Getlaidbeds.com 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the first moment I made contact with the Get laid Beds representatives online it was pure professionalism and politeness. I discovered that their biggest quality was absolute quality in their products, service, and customer interaction. There is without a doubt, not an ounce of concern I have about the quality and genuineness in making sure every product they ship is too notch and every customer they encounter becomes absolutely satisfied.”

Helpful Report

Posted 12 hours ago

“Absolutely beautiful craftsmanship put into this bed. Top quality and packaging with everything needed including a simple manual for assembly. Some of it you have to wing, but it is pretty obvious what goes to what. Product smells like wood and weighs of wood which smells good and reminds me of a hardware store smell.”

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Posted 1 week ago

“Very nice bed frame, website was easy to navigate, shipping information was good too. I had an issue with the delivery (only one box out of five was originally delivered) but customer service was very responsive and helpful.”

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Posted 1 week ago

“Quality is great, real wood throughout, the finish was perfect and there was no VOC smell. We are happy with the purchase. Shipping even to the USA was not very long.”

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Posted 2 weeks ago

“The bed frame itself is exactly what I was looking for and couldn’t find anywhere else. I also had shipping issues because I accidentally filled out the wrong address but customer support was amazing and everything worked out in a timely manner.”

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Posted 2 weeks ago

“Beautiful, well-made, quality beds. Even better than the beds is the customer service. There was a small issue with the delivery and Ellie and 2 others at Get Laid Beds immediately jumped into action. I got multiple emails from GLB about the status of the issue. It was resolved favorabbly. Every person whom I spoke to from ordering to delivery were amazingly nice. I was blown away! Not sure if this is standard in the UK or specific to Get Laid Beds but the level of kindness and consideration shown by their employees is something I have not experienced before. I would give this company 10 stars if I could! Thank you--I am very impressed.”

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Posted 3 weeks ago

“My "Get Laid Beds" Low Loft Bed is, exactly, what I had in mind and, only, Get Laid Beds was able to provide it; mind you, there are, many, Companies offering Bed Frames but, none, came close ..... It is important to mention, George Dax, the "Epitome" of Customer Service; He, made it ALL possible; thanks, George!”

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Posted 3 weeks ago

Hello Priscilla, Thank you for your review! I also would like to thank you for your kind words regarding George I will make sure this feedback is passed on! Chris at GLB

Posted 3 weeks ago

“Terrible. Bed is sold as a queen size, but queen size mattress does not fit. Full size mattress won’t fit either as it leaves 2” in the length and 3” in the width within mattress coverage. Emailed request to have bed retuned, but Customer Service has not returned cost to return or further instructions.”

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Posted 3 weeks ago

“Just assembled our new king-size platform bed and it looks fantastic! Assembly was quite straight-forward, the only minor comment being that the screws are close to the parts and sometimes I had trouble getting my drill in straight with the intended screw-line. Great craftsmanship on the wood. What a simple but classy bed!”

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Posted 4 weeks ago

Hello David, Thank you for your review! It is great to hear that you are pleased with your purchase! Chris at GLB

Posted 3 weeks ago

“Customer service was very helpful in supporting me to set up the bed.”

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Posted 4 weeks ago

“Great bed, went together very well and easy”

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Posted 1 month ago

“Flawless. Beautiful”

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Posted 1 month ago

“Great quality and looks great!! Easy to put together!”

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Posted 1 month ago

“Beautiful and thoughtfully made, gorgeous wood bed frame, strong and elegant. Timely shipping and great service.”

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Posted 1 month ago

“Easy to order and arrived when expected. One box was pretty mangles and one piece had some damage.”

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Posted 1 month ago

“Glad to find this company. It is crazy how many terribly constructed beds, made from toxic cheap materials are pushed to you on amazon, wayfair, and the others. A lot of them still being $600+ ! But for under $500 we got a solid wood, well made bed. We just got it, so I can't attest to longevity yet, but it seemed like it will last a long while.”

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Posted 1 month ago

“Shipping was on time and the quality is good, but the bed does creak and wobble a bit on a hardwood floor. The instructions are worse than IKEA. The claim that a single human can put this together with a screwdriver is just false—this took two adults and a power drill 3 hours to assemble. The instructions need updating, they call out the use of black screws when only silver screws are provided, they call out specific use of boards labeled ‘middle’ that are not at all labeled, and many boards had pre-drilled holes that were not needed, causing further confusion. We had to remove and re-drill some pieces to fit the headboard mount correctly. This ruined the purchase experience for me and for the price, I’d go for an easier assembly option like Thuma in the future.”

Helpful Report

Posted 1 month ago

Good Afternoon Helen, Thank you for sharing your experience with us. We’re sorry to hear that the assembly process was more complicated than anticipated and that the instructions fell short. Our goal is to provide a straightforward setup, and we appreciate your feedback as it highlights areas for improvement. Your insights about the screw discrepancies and labelling issues are especially important, and we will be sure to address these. We understand how frustrating it can be when assembly takes longer than expected and impacts your experience. Your satisfaction is important to us, and we appreciate your thoughtful feedback. Kind Regards, The Escalations Team

Posted 1 month ago

“We were looking for a simple 4 poster bed - preferably platform. I'm not sure which search brought us to the Get Laid website but my husband found the name amazing and we had to look. So glad we did. Pricepoint, even with shipping, was so much lower than other companies. The design options were just what we wanted and there was a wider variety of the stains than we'd found. When we received the bed, the build was easy and probably not just because the instructions were clear. Each piece was easy to identify because of the way it was shipped and everything connected smoothly. If all this wasn't enough - there's the forest conservation program. Sustainability is something we're trying to be more aware of and Get Laid didn't just talk about it being a corporate objective, they made it an actual leg in the business model.”

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Posted 1 month ago

“Bed arrived a day early. The company was immediately responsive when my shipping address got screwed up (I just moved and the auto-fill blended elements of my old and new addresses).”

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Posted 1 month ago

“Great website, easily navigable, easy ordering and high quality products. Shipped on time and arrived early!”

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Posted 1 month ago

Getlaidbeds.com is rated 4.4 based on 382 reviews