Getlaidbeds.com Reviews

Name: Getlaidbeds.com
Address: Barn 3-5, Wharf Way Business Park, Leicester, Leicestershire
Rating: 4.34

4.3 Rating 471 Reviews

82 %

of reviewers recommend Getlaidbeds.com

4.3

Based on 471 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

Visit Website

Phone:

2036952463

Email:

hello@getlaidbeds.com

Location:

Barn 3-5,
Wharf Way Business Park,
Leicester
Leicestershire
LE2 9UT

Getlaidbeds.com 5 star review on 16th April 2025

Rebecca Boles

Getlaidbeds.com 5 star review on 15th April 2025

Cynthia Wadsworth

Getlaidbeds.com 5 star review on 13th April 2025

Zaid Mohammad Abu Leil

Getlaidbeds.com 5 star review on 10th April 2025

Mary Scott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total disappointment. After doing a lot of research into solid wood bed frames, I was so exited to find GLB. I was happy to wait the three-four weeks it took to get the bed. The ordering process and delivery updates were great, and I was told that the shipper would be given my delivery instructions (which is uncommon). My bed did arrive on time even though my instructions were not passed on to the shipper, and it was more complex than expected, but I was still excited about the bed until I found that not only were there errors in the poorly designed assembly instructions, there were pieces missing (!). I’m still waiting for these pieces and am sleeping on the floor. I have no idea how good the bed is but so far GLB had been disappointing.”

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Posted 3 months ago

“I ordered this low platform bed for my mom. It came on the day as indicated, in 3 boxes as described. Easy to assemble and sturdy. I would recommend to others. Many thanks, a pleased customer :)”

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Posted 3 months ago

“I love the bed. The customer service was great.”

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Posted 3 months ago

“I ordered a bed with the black stain. The staining is quite spotty and in the screw holes there is no staining at all or drips of stain - all which are quite visible. I am not having to go and seek out stain that will match this to clean it up and fill in holes. It's quite frustrating and not at all the quality that I expected at this price point.”

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Posted 3 months ago

“The wood is nice and the flat-packing clever, but everythign else needs work. In one step the number of screws matched what was needed with the bed but not the instructions, and if the instrucitons are followed you end up screwing through the wood (60mm screws are instructed, 50mm are needed). Pre-drilled holes don't always line up (or rather line up so that the screws sometimes run into one another when meant to be inserted at 90-degree angles), and since many other screw holes are not pre-drilled the owner must often figure out alignement (this is not a big deal but certainly adds to the perception of this brand's laziness and lack of care). Finally since everything is assembled with wood-on-wood pressed together tightly with wood screws, the bed creaks a lot when used -- ironic given the name of the company. I will not buy another product here, and will tell anyone who asks not to either.”

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Posted 3 months ago

“The bed is nice and strong but did not come as pictured - the headboard is stained differently than the other bed frame pieces and I don’t like how it looks. Some hardware was missing (5 missing screws, but got extra grommets) and I had to do my own measuring and guessing as to placing the headboard because it did not come with guides or pilot holes. Required power drill for proper installation. Would not take this chance again, mostly due to the staining issue.”

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Posted 3 months ago

“This bed is amazing. It was easy to assemble, fits perfectly into our space, and looks great!”

Getlaidbeds.com 5 star review on 24th December 2024

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Posted 4 months ago

“Bed hasn’t been delivered and no new delivery date provided. Get laid beds seem to have no idea and are asking if I like my purchase. It’s disappointing.”

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Posted 4 months ago

Good Afternoon, Thank you for your feedback. Your order is in an estimated delivery area. As explained on the website, it may arrive 3-5 days either side of your chosen date. We can see this arrived on the 18th of December within this expectation. Please accept our apologies for any confusion caused to you. Unfortunaly we are unable to find any communication from you in regards to your enquiry directly to customer service who would have been able to put your mind at ease and assist you. If you have any other questions please do contact them directly. Kind Regards, The Escalations team

Posted 4 months ago

“I live in the U.S. I was pleased to find that the product is made (pretty sure) in the U.K. It's nice to support the business of an ally for a change. I liked the a la carte order process and how you can choose a delivery date from a calendar at the time of purchase. Unfortunately, one of the three packages took a 1000 mile detour and arrived two days later than the others. I don't fault GLB for that.”

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Posted 4 months ago

“From the first moment I made contact with the Get laid Beds representatives online it was pure professionalism and politeness. I discovered that their biggest quality was absolute quality in their products, service, and customer interaction. There is without a doubt, not an ounce of concern I have about the quality and genuineness in making sure every product they ship is too notch and every customer they encounter becomes absolutely satisfied.”

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Posted 4 months ago

“Absolutely beautiful craftsmanship put into this bed. Top quality and packaging with everything needed including a simple manual for assembly. Some of it you have to wing, but it is pretty obvious what goes to what. Product smells like wood and weighs of wood which smells good and reminds me of a hardware store smell.”

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Posted 4 months ago

“Very nice bed frame, website was easy to navigate, shipping information was good too. I had an issue with the delivery (only one box out of five was originally delivered) but customer service was very responsive and helpful.”

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Posted 4 months ago

“Quality is great, real wood throughout, the finish was perfect and there was no VOC smell. We are happy with the purchase. Shipping even to the USA was not very long.”

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Posted 5 months ago

“The bed frame itself is exactly what I was looking for and couldn’t find anywhere else. I also had shipping issues because I accidentally filled out the wrong address but customer support was amazing and everything worked out in a timely manner.”

Getlaidbeds.com 5 star review on 25th November 2024

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Posted 5 months ago

“Beautiful, well-made, quality beds. Even better than the beds is the customer service. There was a small issue with the delivery and Ellie and 2 others at Get Laid Beds immediately jumped into action. I got multiple emails from GLB about the status of the issue. It was resolved favorabbly. Every person whom I spoke to from ordering to delivery were amazingly nice. I was blown away! Not sure if this is standard in the UK or specific to Get Laid Beds but the level of kindness and consideration shown by their employees is something I have not experienced before. I would give this company 10 stars if I could! Thank you--I am very impressed.”

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Posted 5 months ago

“My "Get Laid Beds" Low Loft Bed is, exactly, what I had in mind and, only, Get Laid Beds was able to provide it; mind you, there are, many, Companies offering Bed Frames but, none, came close ..... It is important to mention, George Dax, the "Epitome" of Customer Service; He, made it ALL possible; thanks, George!”

Getlaidbeds.com 5 star review on 20th November 2024

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Posted 5 months ago

Hello Priscilla, Thank you for your review! I also would like to thank you for your kind words regarding George I will make sure this feedback is passed on! Chris at GLB

Posted 5 months ago

“Terrible. Bed is sold as a queen size, but queen size mattress does not fit. Full size mattress won’t fit either as it leaves 2” in the length and 3” in the width within mattress coverage. Emailed request to have bed retuned, but Customer Service has not returned cost to return or further instructions.”

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Posted 5 months ago

“Just assembled our new king-size platform bed and it looks fantastic! Assembly was quite straight-forward, the only minor comment being that the screws are close to the parts and sometimes I had trouble getting my drill in straight with the intended screw-line. Great craftsmanship on the wood. What a simple but classy bed!”

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Posted 5 months ago

Hello David, Thank you for your review! It is great to hear that you are pleased with your purchase! Chris at GLB

Posted 5 months ago

“Customer service was very helpful in supporting me to set up the bed.”

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Posted 5 months ago

“Great bed, went together very well and easy”

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Posted 5 months ago

Getlaidbeds.com is rated 4.3 based on 471 reviews