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Getlaidbeds.com Reviews

4.3 Rating 471 Reviews
82 %
of reviewers recommend Getlaidbeds.com
4.3
Based on 471 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.6 out of 5
Read Getlaidbeds.com Reviews
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Phone:

2036952463

Email:

hello@getlaidbeds.com

Location:

Barn 3-5,
Wharf Way Business Park,
Leicester
Leicestershire
LE2 9UT

Flawless. Beautiful
Helpful Report
Posted 5 months ago
Great quality and looks great!! Easy to put together!
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Posted 6 months ago
Beautiful and thoughtfully made, gorgeous wood bed frame, strong and elegant. Timely shipping and great service.
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Posted 6 months ago
Easy to order and arrived when expected. One box was pretty mangles and one piece had some damage.
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Posted 6 months ago
Glad to find this company. It is crazy how many terribly constructed beds, made from toxic cheap materials are pushed to you on amazon, wayfair, and the others. A lot of them still being $600+ ! But for under $500 we got a solid wood, well made bed. We just got it, so I can't attest to longevity yet, but it seemed like it will last a long while.
Helpful Report
Posted 6 months ago
Shipping was on time and the quality is good, but the bed does creak and wobble a bit on a hardwood floor. The instructions are worse than IKEA. The claim that a single human can put this together with a screwdriver is just false—this took two adults and a power drill 3 hours to assemble. The instructions need updating, they call out the use of black screws when only silver screws are provided, they call out specific use of boards labeled ‘middle’ that are not at all labeled, and many boards had pre-drilled holes that were not needed, causing further confusion. We had to remove and re-drill some pieces to fit the headboard mount correctly. This ruined the purchase experience for me and for the price, I’d go for an easier assembly option like Thuma in the future.
Helpful Report
Posted 6 months ago
Good Afternoon Helen, Thank you for sharing your experience with us. We’re sorry to hear that the assembly process was more complicated than anticipated and that the instructions fell short. Our goal is to provide a straightforward setup, and we appreciate your feedback as it highlights areas for improvement. Your insights about the screw discrepancies and labelling issues are especially important, and we will be sure to address these. We understand how frustrating it can be when assembly takes longer than expected and impacts your experience. Your satisfaction is important to us, and we appreciate your thoughtful feedback. Kind Regards, The Escalations Team
Posted 6 months ago
We were looking for a simple 4 poster bed - preferably platform. I'm not sure which search brought us to the Get Laid website but my husband found the name amazing and we had to look. So glad we did. Pricepoint, even with shipping, was so much lower than other companies. The design options were just what we wanted and there was a wider variety of the stains than we'd found. When we received the bed, the build was easy and probably not just because the instructions were clear. Each piece was easy to identify because of the way it was shipped and everything connected smoothly. If all this wasn't enough - there's the forest conservation program. Sustainability is something we're trying to be more aware of and Get Laid didn't just talk about it being a corporate objective, they made it an actual leg in the business model.
Helpful Report
Posted 6 months ago
Bed arrived a day early. The company was immediately responsive when my shipping address got screwed up (I just moved and the auto-fill blended elements of my old and new addresses).
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Posted 6 months ago
Great website, easily navigable, easy ordering and high quality products. Shipped on time and arrived early!
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Posted 6 months ago
High quality beds and accessories. We had a hiccup with sizing, but they made it right quickly. Will order again when needed
Helpful Report
Posted 6 months ago
I liked the bed style and appreciate the craftsmanship, however some of my wood had chips and dings in it throughout the bed and my headboard pieces of wood came warped so the headboard does not sit flat. I ordered online so it is expensive and a hassle to return overseas.
Helpful Report
Posted 6 months ago
Though I was a bit reluctant to order a bed from an overseas company that no one I knew had ever heard of, I was pleasantly surprised with the whole order process. And, Get Laid did exactly what they said they would do. (On a more somber note, two of the four packages, which contained the major bed components, each had one end ripped open. There was no damage to the bed components however.)
Helpful Report
Posted 6 months ago
Ordered my bed, I put full address and when I recieved dispatch confirmation my address was incorrect. Now fedex keep going around in circles trying to deliver but they can’t!!!
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Posted 6 months ago
The bed itself is very nice, but it was not easy to put together. There were many screws and not all the screw holes had been drilled. It would not have been possible to do the job without a power drill.
Helpful Report
Posted 6 months ago
Item came damaged and new slats were supposed to be sent but got no confirmation - further refusal to price match and got blocked on instagram as this institution censors buyers
Helpful Report
Posted 6 months ago
Thank you for taking the time to provide us with your feedback We sincerely appreciate your contribution and apologise for the issues you encountered. We are truly sorry to hear that your item arrived damaged and that that you were not given an estimated delivery date for the replacements. These are due to dispatch on the 9th of October. You will receive tracking information from the courier which you will be able to use to see your estimated delivery date. Sadly we are unable to price match items 3 weeks after purchase, please accept our apologies this does not meet your expectations. We encourage our customers to contact us directly for assistance. The Escalations Team are unable to comment on the activates on Instagram as we do not have command of that platform however we will pass your feedback to the team. Kind Regards The Escalations Team
Posted 6 months ago
Incredible quality. No outgassing. Delivered earlier than estimate. Beautiful wood.
Helpful Report
Posted 7 months ago
Ordered a soft floor protector but didn't deliver. 3 screws head is capped/broken while screwing it because it could handle a hard wood.
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Posted 7 months ago
This whole experience was wonderful. From the design phone discussion supporting a custom design of a XL Platform twin bed over an XL Twin Low Loft bed through our assembly each encounter was reassuring and professional. The beds arrived as scheduled and the designs were exactly as discussed. The tolerances allowing the XL Platform to accommodate the XL Low Loft Bed and mattress were perfect. The boxes were properly marked, and the instructions and parts were well represented and counted. We have the XL Low Loft bed on sliders (we provided the sliders) and it glides with ease beneath the XL Platform bed. The assembly was straight forward (only 2 slats needed post manufacturing drilling because one side was not drilled out of 19 slats). We are very satisfied and highly recommend this company.
Helpful Report
Posted 7 months ago
Instructions for bed assembly in both bed boxes were for a White Knight bed rather than a Low Tokyo bed. Also, one of the pieces of wood had a dime size nick in it. Other than that everything else was fine.
Helpful Report
Posted 7 months ago
Great solid bed! Friendly customer service
Helpful Report
Posted 7 months ago
Getlaidbeds.com is rated 4.3 based on 471 reviews