Interflora Hampers Australia Trading as Giftbasket.com.au Reviews

Name: Interflora Hampers Australia Trading as Giftbasket.com.au
Address: 600 Tarragindi Rd, Salisbury, 600 Tarragindi Rd, Salisbury, Queensland
Rating: 4.59

4.6 Rating 1,574 Reviews

89 %

of reviewers recommend Interflora Hampers Australia Trading as Giftbasket.com.au

Company Reviews

Product Reviews

178

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Phone:

1300794262

Email:

matt@interflora.com.au

Location:

600 Tarragindi Rd, Salisbury,
600 Tarragindi Rd, Salisbury
Queensland
4107

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Interflora Hampers Australia Trading as Giftbasket.com.au 1 star review on 7th June 2025

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 23rd June 2023

Te Wai Haa Rangi Biddle-Amoroa

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 21st June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, The order was placed for delivery on a certain day and came the following day of the request. It was instructed to drop off after 3pm, was dropped off at 10.34am and left in the sun. Overall the package was very good, just instructions could be worked on by the freight company you use. Kind regards”

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Posted 2 years ago

Hi Kerry, we apologise that your parcel arrive a day late. 98% of our gifts do arrive on time, however delays of 1-2 business days, while rare, are still possible. We do have a statement at the checkout advising our customers that the calendar function only serves as a guide and sometimes there are delays which are out of our control. There is also a statement under "delivery instructions" which advises customers that we cannot specify a delivery time or ask Startrack to call a recipient prior to delivery. We sincerely if this information was unclear in any way. Despite what happened during the delivery process, we are pleased to hear that you were happy with our product and thank you for providing your feedback to us. If there is anything we can help you with in the future, please do not hesitate to contact us.

Posted 2 years ago

“My daughter was trilled with her baileys basket”

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Posted 2 years ago

“Easy to order, delivered as requested and I was kept informed up to delivery. Will use this service again.”

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Posted 2 years ago

“I asked for delivery to be on 14/11/22 was delivered on 11/11/22”

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Posted 2 years ago

Hi Seshnee, we apologise that your parcel arrived earlier than requested. There have been delays Australia wide and we have been advised by our courier company to send everything out a day or so early in order to counteract these delays. Unfortunately your parcel was not affected by these delays and therefore arrived early. While the majority do prefer to receive the gifts earlier rather than later, we understand if the early arrival was inconvenient or upsetting for you. Please note, we do have a statement at the checkout advising our customers that the calendar function only serves as a guide (not a guaranteed delivery date) and we also have a statement advising that orders may be dispatched early. We sincerely apologise if this information was unclear in any way.

Posted 2 years ago

“The basket was so fabulous. The recipient was so pleased - she said it was beautifully presented, and the contents were high quality. I was kept up to date of delivery too. I highly recommend these baskets.”

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Posted 2 years ago

Hi Arja, thank you for the review and great feedback! We are so happy to hear that the recipient was pleased with the gift and that you were happy with our products and service too. Thank you for taking the time to reach out to us and let us know, we really appreciate it!

Posted 2 years ago

“Giftbasket.com.au are great to deal with. Quick and easy staff are fantastic when communication is needed. Great value”

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Posted 2 years ago

Hi Monica, thank you for your lovely review and feedback! Thank you for taking the time and letting us know, we really appreciate it!

Posted 2 years ago

“The basket was amazing! I understood delivery was possible, it was dropped off at the local post office… which is fine, I just wasn’t expecting that. Overall very happy with everything. I’m in Canada, all details were taken care of very well.”

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Posted 2 years ago

Hi Bonnie, thank you for your review and feedback! We are pleased to hear that you are satisfied with our service. Thank you for taking the time and letting us know, we really appreciate it!

Posted 2 years ago

“Great service, my mother was very happy with presentation and quality of items in hamper. Thank you very much.”

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Posted 2 years ago

Hi Tony, thank you for your review and feedback! We are pleased to hear that you are satisfied with our service and that your mother was happy with the gift. Thank you for taking the time and letting us know, we really appreciate it!

Posted 2 years ago

“Package was not delivered on the requested date.”

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Posted 2 years ago

Hi Brittany, we are really sorry that the gift arrived a day after the requested date. 98% of our gifts arrive do on time, however, delays of 1-2 business days, while rare, are still possible. We have been advising our customers on the website of the current delays under our “Delivery Information” section. There is also a statement at the checkout which requires customers to acknowledge that there is a possibility of delays before the order could be processed. Once again, we sincerely apologise that your gift is delayed. For future reference, if you have any questions or would like further information, please feel free to reach out to us.

Posted 2 years ago

“We were very happy with the content of the basket. The recipient was so pleased. Delivery was perfect and I had made an error when I ordered, on contact with your Company, this was rectified and I was kept informed. Thank you Rhonda and Rod”

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Posted 2 years ago

Hi Rhonda and Rod, thank you for your review and great feedback! We are delighted to hear that you and the recipient were happy with our gift basket and your order arrived in a timely manner. Thank you for taking the time to let us know, we really appreciate it!

Posted 2 years ago

“Bought this hamper for a Xmas present and the seal on the caramel sauce was ripped. I’m embarrassed to give it to my boss .”

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Posted 2 years ago

Hi Ro, we are so sorry to hear about what happened to the caramel sauce. Please know we will never dispatch a product if the seals are not intact. The seal may have ripped when it's in transit. Could you please send an email to help@giftbasket.com.au with your order number and details, and a photo of what you have received if possible and we will see how we can rectify this? Thank you.

Posted 2 years ago

“Very easy to order and delivery was completed as expected. The gift basket was beautifully assembled.”

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Posted 2 years ago

Hi Lisa, thank you for the 5-star review and lovely feedback! We really appreciate it!

Posted 2 years ago

“Excellent service!! Many many thanks 😊”

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Posted 2 years ago

Hi Ashleigh, thank you for the 5-star review and positive feedback! We really appreciate it!

Posted 2 years ago

“Arrived late but everyone was happy”

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Posted 2 years ago

Hi Nathan, we are really sorry that the gift arrived a day late. 98% of our gifts arrive do on time, however delays of 1-2 business days, while rare, are still possible. We have been advising our customers on the website of the current delays under our “Delivery Information” section. There is also a statement at the checkout advising customers that the calendar function only serves as a guide (not a guarantee of delivery date). Once again, we apologise that your gift is delayed, but we are glad to hear that the recipients were happy with the gift.

Posted 2 years ago

“Good updates on progress of delivery. The gift was delivered on time & recipient was happy with the gift basket.”

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Posted 2 years ago

Hi Lily, thank you for the positive review and feedback! We are glad to hear that your order arrived in a timely manner and that the recipient was happy with the gift. Thank you for taking the time to reach out to us and let us know, we really appreciate it!

Posted 2 years ago

“I sent a gift basket to my uncle for his birthday. He was delighted with the range of goodies as well as the lovely box it was delivered in. Thank you.”

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Posted 2 years ago

Hi Hollie, thank you for the 5-star review and lovely feedback! We are delighted to hear that your uncle was happy with the gift. Thank you for taking the time to reach out to us and let us know, we really appreciate it!

Posted 2 years ago

“I purchased this gift basket for my daughter in laws birthday. Arrived on time and she was over the moon with it. I live in the UK and it was so easy to order. Would recommend and will definitely be using Gift Basket again. Thank you for a very high-quality item and great service.”

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 11th November 2022

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Posted 2 years ago

Hi Maria, thank you for the 5-star review and great feedback! We are delighted to hear that you were happy with our product and service, and that your order arrived in a timely manner. Thank you for taking the time to reach out to us and let us know, we really appreciate it!

Posted 2 years ago

“My grandsons were thrilled to receive the gift box with some of their favourites in. It really was appreciated to help with their recovery from recent illness”

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Posted 2 years ago

Hi Heather, thank you for your review and great feedback! We are delighted to hear that the gift was well-received and appreciated. Thank you for letting us know, we really appreciate it!

Posted 2 years ago

“Excellent service. Reliable. Even got a credit when my order order couldn’t be delivered during covid times. Happy customer.”

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Posted 2 years ago

Hi Donna, thank you for the 5-star review and feedback! We are glad to hear that you were happy with our service, thank you for reaching out and letting us know!

Posted 2 years ago

“Great choice of gift baskets Easy online ordering and fast delivery”

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Posted 2 years ago

Hi Karen, thank you for the review and lovely feedback! We really appreciate it!

Posted 2 years ago

Interflora Hampers Australia Trading as Giftbasket.com.au is rated 4.6 based on 1,574 reviews