Interflora Hampers Australia Trading as Giftbasket.com.au Reviews

Name: Interflora Hampers Australia Trading as Giftbasket.com.au
Address: 600 Tarragindi Rd, Salisbury, 600 Tarragindi Rd, Salisbury, Queensland
Rating: 4.59

4.6 Rating 1,574 Reviews

89 %

of reviewers recommend Interflora Hampers Australia Trading as Giftbasket.com.au

Company Reviews

Product Reviews

178

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Phone:

1300794262

Email:

matt@interflora.com.au

Location:

600 Tarragindi Rd, Salisbury,
600 Tarragindi Rd, Salisbury
Queensland
4107

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Interflora Hampers Australia Trading as Giftbasket.com.au 1 star review on 7th June 2025

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 23rd June 2023

Te Wai Haa Rangi Biddle-Amoroa

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 21st June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed that it was delivered to the GPO & not the street address as requested. It was for my son’s birthday on tues 1st nov & as he he is living away from home I wanted him to receive on the day of his birthday as you advertised. I specifically sent it to work so people would know it was his birthday. He was informed on Thursday 3rd nov that the building manager had something for him to pick up.”

Helpful Report

Posted 2 years ago

Hi Judy, we sincerely apologise that the parcel was taken to the GPO Box centre. We could see the parcel was delivered to the GPO on the 1st November and requested StarTrack to provide an explanation as to why the parcel was taken there and requested to organise a redelivery. StarTrack advised that parcels going to this particular address automatically diverts to the GPO Box centre, because there is a specific courier organised by this particular company to pick up and deliver parcels (maybe for security reasons) as explained over the phone. Unfortunately we cannot control when and how this company's courier would pick up and deliver the parcels, this also means other couriers would not be able to make the deliveries happen even if they wanted to. We sincerely apologise once again for the disappointment or inconvenience caused and hope you can understand.

Posted 2 years ago

“Not good value for money. Delivery was 3 days late.”

Helpful Report

Posted 2 years ago

Hi Robyn, we are sorry to hear of your disappointment with your order. We do our best to price our gifts accordingly and factor in various costs and overheads associated with each gift basket. The Chocolate Bouquets have the largest associated labour cost than any other gift, due to the amount of time it takes to assemble an individual bouquet. A full description list is available on each basket detailing all inclusions of the product to assist our customers in making the best purchase. We have no intention to be misleading in any way, however understand that there was some misunderstanding and we do sincerely apologise. Regarding the delivery, the couriers only deliver during weekdays and we could see the parcel was delivered one business day after the requested day. While 98% of our gifts do arrive on time, however, delays are still possible sometimes. There is a statement at checkout which advises customers that there are possible delays and requires customers to acknowledge and agree to before the order could be processed. Once again, we sincerely apologise for the delay and disappointment caused and hope you can understand.

Posted 2 years ago

“Ordered gift on Monday night due to Public holiday Tuesday expected it to be delivered on Wednesday however recipients did not receive till Thursday hence message/gift no longer relevant”

Helpful Report

Posted 2 years ago

Hi Christine, we are so sorry to hear that your parcel was delayed. While 98% of our gifts do arrive on time, however, delays are still possible sometimes. We have a statement at checkout which advises customers that there are possible delays which are out of our control, and requires customers to acknowledge and agree to before the order could be processed. We sincerely apologise for the delay again and the disappointment caused.

Posted 2 years ago

“Our Daughter thoroughly enjoyed every bit of her gift basket/hamper. She was overjoyed with it for her birthday.”

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Posted 2 years ago

Hi Geraldine, thank you for your review and feedback! We are glad to hear that the recipient enjoyed the gift. Thank you for letting us know!

Posted 2 years ago

“Website was easy to access, lots of quality options to choose from and reasonably priced. Super quick delivery.”

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Posted 2 years ago

Hi Claire, thank you for the 5-star review and positive feedback! We really appreciate it!

Posted 2 years ago

“Not what I thought it was gonna be very disappointed for the price I paid couldn't see what I had ordered everytime I logged in said there were no orders”

Helpful Report

Posted 2 years ago

Hi Sandra, we are sorry to hear that you're disappointed with your order. Our products and prices are listed online in order to assist our customers in making the best purchase. We have also replied to your messages and emails previously about your order as well as sent through an invoice with your order details for confirmation before we dispatched the order. If you think you have received the wrong gift, could you please send a photo of what you have received to our email help@giftbasket.com.au and we can investigate for you? Thank you.

Posted 2 years ago

“Excellent value and great service. Recipients were thrilled.”

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Posted 2 years ago

Hi Brian and Gillian, thank you for the 5-star review and great feedback! We are delighted to hear that you were happy with our service and that the gift was received well. Thank you for reaching out and letting us know! We appreciate it!

Posted 2 years ago

“Fast delivery and great products”

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Posted 2 years ago

Hi Wendy, thank you for your lovely feedback! We really appreciate it :)

Posted 2 years ago

“Very good arrived on time”

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Posted 2 years ago

Hi Pamela, thank you for your 5-star review and feedback! We are pleased to hear that your gift arrived in a timely manner, thank you for letting us know!

Posted 2 years ago

“Great gift boxes!”

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Posted 2 years ago

Hi Preshen, thank you for your 5-star review and feedback! We really appreciate it!

Posted 2 years ago

“Super fast service. Recipient delighted with product. Website easy to navigate”

Helpful Report

Posted 2 years ago

Hi Tracey, thank you for your review and lovely feedback! We are glad to hear that you were happy with our service and that the recipient loved the gift. Thank you for letting us know!

Posted 2 years ago

“Perfect gift for my sweet toothed granddaughter after her surgery. Very well packaged and despatched very quickly. She loved opening them up. Thankyou”

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Posted 2 years ago

Hi Shelly, thank you for your 5-star review and feedback! We are delighted to hear that your granddaughter loved the gift, and we hope the gift will help make her recovery that much better :)

Posted 2 years ago

“Very accommodating.The parcel well packed .Delivered on time thank you very much”

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 1st November 2022

Helpful Report

Posted 2 years ago

Hi Novie, thank you for the 5-star review and lovely feedback! We are delighted to hear that you were happy with our service and that your order arrived in a timely manner. Thank you for taking the time to reach out to us and let us know, we really appreciate it!

Posted 2 years ago

“The basket was received with delight”

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Posted 2 years ago

Hi Karen, thank you for your review and feedback! We are glad to hear that the gift was received well :)

Posted 2 years ago

“Great value & choice of products .Prompt delivery.”

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Posted 2 years ago

Hi Narelle, thank you for the 5-star review and lovely feedback! We are delighted to hear that you were happy with our products and that your gift arrived in a timely manner. Thank you for letting us know!

Posted 2 years ago

“Beautiful luxury gift baskets, presented well and delivered on time.”

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Posted 2 years ago

Hi Lyn, thank you for the 5-star review and lovely feedback! We are delighted to hear that you were happy with our products and that your gift arrived in a timely manner. Thank you for letting us know!

Posted 2 years ago

“Giftbasket is amazing. Variety of Products and pricing fantast. Deliveries fast.Highly recommend.”

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Posted 2 years ago

Hi Pauline, thank you for the 5-star review and great feedback! We really appreciate it!

Posted 2 years ago

“Very happy with the service. The gift arrived on time with everything requested.”

Helpful Report

Posted 2 years ago

Hi Deb, thank you for the review and lovely feedback! We are pleased to hear that you were happy with our service! Thank you for reaching out and letting us know!

Posted 2 years ago

“I will certainly use Gift Basket again. There was a lot of variety and the service was quick. I was also informed through tracking where it was along the journey and informed when it had arrived with the recipient.”

Helpful Report

Posted 2 years ago

Hi Melissa, thank you for the 5-star review and lovely feedback! We are pleased to hear that you were happy with our products and service! Thank you for letting us know! :)

Posted 2 years ago

“The recipients were totally thrilled with their basket of treats. I’d definitely use this company again, 😃👍”

Helpful Report

Posted 2 years ago

Hi Maxine, thank you for the review and lovely feedback! We are pleased to hear that you were happy with our products and service! Thank you for letting us know!

Posted 2 years ago

Interflora Hampers Australia Trading as Giftbasket.com.au is rated 4.6 based on 1,574 reviews