Interflora Hampers Australia Trading as Giftbasket.com.au Reviews

Name: Interflora Hampers Australia Trading as Giftbasket.com.au
Address: 600 Tarragindi Rd, Salisbury, 600 Tarragindi Rd, Salisbury, Queensland
Rating: 4.59

4.6 Rating 1,573 Reviews

89 %

of reviewers recommend Interflora Hampers Australia Trading as Giftbasket.com.au

Company Reviews

Product Reviews

178

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Phone:

1300794262

Email:

matt@interflora.com.au

Location:

600 Tarragindi Rd, Salisbury,
600 Tarragindi Rd, Salisbury
Queensland
4107

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient and reliable gifting. Made it easy Thankyou”

Helpful Report

Posted 1 year ago

Thank you so much, Jayne, for your 4-star rating of Interflora Hampers Australia Trading as Giftbasket.com.au! We appreciate your loyalty and are happy to hear that you have found our gifting service to be both convenient and reliable. Thank you for being a returning customer!

Posted 1 year ago

“Well-packaged and presented hamper. Delivery of the hamper was on Monday rather than the previous Friday as planned. I satisfied all the order requirements for the delivery date to be met, such as placing and paying for the hamper and delivery charge well in advance of the required delivery date. Eventually got there.”

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Posted 2 years ago

Hi Christopher, Thank you so much for taking the time to share your feedback. We do our best to get the gifts delivered efficiently but as soon as the parcel gets picked up from us by the couriers we have no control over it. We sincerely apologize that your experience was anything less than satisfactory. We would love to hear how we can make this right for you! How can we make things better? Please do not hesitate to reach out to us. We are always looking for feedback to improve our service. Thank you again for your time.

Posted 1 year ago

“Service was very good no issues our end”

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Posted 2 years ago

Thank you for taking the time to review our service Hilary! We are very humbled by your great feedback and appreciate that you have given our team a 4-star rating. We are also very pleased to hear that you have found our service to be very good with no issues from your end. It really means a great deal to us. Thank you!

Posted 1 year ago

“I'm in NZ, but I used this company to send my sister a gift basket for her birthday, as she lives in Queensland. The ordering process is easy to understand and it's equally easy to add additional items, a message and set a delivery date. Hamper was delivered on the date set and from what I was told, was much appreciated.”

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Posted 2 years ago

Thank you so much for your positive review of Interflora Hampers Australia Trading as Giftbasket.com.au, Phil. We really appreciate your loyalty and the fact that you used us to send a special gift basket for your sister's birthday despite being located all the way in New Zealand. We're glad that you found the ordering process easy and that the hamper was delivered on the date set – we look forward to providing you hassle-free gifting in the future as well.

Posted 1 year ago

“Good communication and efficient.”

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Posted 2 years ago

Thank you for your 4 star rating, Catherine! We're so pleased to hear you enjoyed your experience with us. We truly appreciate you taking the time to share your positive feedback about the good communication and efficient service you experienced. Thank you for being a loyal and repeating customer - it's very much appreciated!

Posted 2 years ago

“Very happy with service the gift I ordered was sold out but the replacement wes excellent”

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Posted 2 years ago

Thank you so much for your 4 star rating, Bruce! We are glad to hear that you were very happy with the service you received and that the replacement gift was excellent. We really appreciate your feedback!

Posted 2 years ago

“Gifts are always prepared and delivered in a timely manner.”

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Posted 2 years ago

Thank you so much, Katherine, for giving us a 4 star rating! We are so happy to hear that you were pleased with our products and services. We always strive to ensure that our gifts are prepared and delivered in a timely manner, and we truly appreciate your loyalty. Thank you for your continued support!

Posted 2 years ago

“Easy to deal with and accommodating when needed.”

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Posted 2 years ago

Thank you Katherine for your 4 star rating - we really appreciate your feedback. We are delighted to hear that you found us easy to deal with and accommodating when needed. We would like to thank you for your loyalty to our company.

Posted 2 years ago

“I was really pleased with the service I received - I was notified when my gift was on its way and when it had been delivered. The recipient was delighted with the quality and presentation of the basket. Many thanks.”

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Posted 2 years ago

Appreciate Dawn for rating Giftbasket.com.au with 4 stars. Appreciate Dawn for appreciating the service we provided. I am pleased to hear that the recipient was delighted with the quality and presentation of the basket. Thank you for your words. We really appreciate it.

Posted 2 years ago

“Was a bit disappointed.... read that if I ordered before 3pm I would get next day delivery. 1 ordered at 2pm NSW time which is 1pm Queensland time on a Thursday it was delivered Monday other than that happy with gift”

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Posted 2 years ago

Thank you so much for your 4 star rating of Giftbasket.com.au. It is really appreciated. We are sorry to hear that you were disappointed with the delivery time. We are always trying to provide the utmost convenience to our customers and we apologize for any inconvenience caused. Again, thank you for your rating. Your feedback is valuable to us.

Posted 2 years ago

“Disappointed that it arrived a day early. The purpose of the basket was because I was away for my wife’s birthday for work, little point in it coming the day before.”

Helpful Report

Posted 2 years ago

Hi Eric, we are very sorry to hear that the gift arrived early and in some ways didn't suit the purpose you intended when sending it. We hope that your wife enjoyed her gift anyway, and your thoughts. The process from order, creation, dispatch and delivery is a long one, with a courier company and many unpredictable elements, but we do try our very hardest. Please accept our apology that things didn't quite go to plan for you and you were disappointed.

Posted 2 years ago

“Lovely gift baskets and great service however this order was delivered a day early.”

Helpful Report

Posted 2 years ago

Hi Anne, So disappointing to hear that your gift was early. We hope that it was still a lovely surprise for the recipient and we appreciate your comments about our products. We try very hard to get the timing just right, but sometimes its difficult with a courier service in the middle of the process.

Posted 2 years ago

“Very good service eould use again”

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Posted 2 years ago

Thank you so much for taking the time to review us, and we'd love you to think of us again for any gifts in the future.

Posted 2 years ago

“Everything went well, I will be buying from Giftbasket again in the future.”

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Posted 2 years ago

Hi Paul, thank you for the positive review and feedback! We look forward to receiving your orders in the future and will try our best to provide a great service.

Posted 2 years ago

“The hamper I ordered arrived on time. No issues or delays, everything intact. My son & family loved the contents! Will definitely order again in the future.”

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Posted 2 years ago

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Posted 2 years ago

“I put the wrong address on my parcel delivery, and the staff were very helpful and understanding and had the parcel delivered promptly for me. Thank you very much . Very much appreciated being treated so kindly.”

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Posted 2 years ago

“Great service and prompt in getting the delivery on time. Very impressed.”

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Posted 2 years ago

“Every person we have sent a gift basket to has loved the gesture and the contents.”

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Posted 2 years ago

“Great website. Really easy to use.”

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Posted 2 years ago

Interflora Hampers Australia Trading as Giftbasket.com.au is rated 4.6 based on 1,573 reviews