Interflora Hampers Australia Trading as Giftbasket.com.au Reviews

Name: Interflora Hampers Australia Trading as Giftbasket.com.au
Address: 600 Tarragindi Rd, Salisbury, 600 Tarragindi Rd, Salisbury, Queensland
Rating: 4.59

4.6 Rating 1,573 Reviews

89 %

of reviewers recommend Interflora Hampers Australia Trading as Giftbasket.com.au

Company Reviews

Product Reviews

178

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Phone:

1300794262

Email:

matt@interflora.com.au

Location:

600 Tarragindi Rd, Salisbury,
600 Tarragindi Rd, Salisbury
Queensland
4107

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Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 23rd June 2023

Te Wai Haa Rangi Biddle-Amoroa

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 21st June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gifts are always prepared and delivered in a timely manner.”

Helpful Report

Posted 2 years ago

Thank you so much, Katherine, for giving us a 4 star rating! We are so happy to hear that you were pleased with our products and services. We always strive to ensure that our gifts are prepared and delivered in a timely manner, and we truly appreciate your loyalty. Thank you for your continued support!

Posted 2 years ago

“Great value for money”

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Posted 2 years ago

Thank you so much Prue for your five-star rating. We appreciate your kind words about our product offering great value for money. We also thank you for being a loyal and repeating customer for us.

Posted 2 years ago

“I have used giftbasket.com.au multiple times with no issue but this time I didn't get all the items advertised and never received a confirmation email or tracking info, checked my spam but it wasn't anywhere. They did however give a small refund.”

Helpful Report

Posted 2 years ago

Hi Kylie, we sincerely apologise for the lack of confirmation email. It appears our automated system for generating the confirmation emails wasn't working at the time as it should have been. Did you receive the automated invoice? If you didn't receive the invoice please let us know and we will resend it to you manually. Even though the utmost care is taken to make sure that what you order at giftbasket.com.au If specific product components become temporarily unavailable, other components of greater or equal value may be substituted to facilitate delivery of your order on time. In the case where a specific product is unavailable within the given time frame of delivery, substitutions may be made for products of the same or greater value. Different products may be used if the overall effect of the hamper is maintained. All substitutions will be made with appropriate products to the same value or greater than the original order.

Posted 1 year ago

“Fantastic idea that makes gifting so much easier and worry free.”

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Posted 2 years ago

Thank you, Eunice, for your 5-star rating. We are so glad that you found our service to be a fantastic idea that makes gifting so much easier and worry free!

Posted 2 years ago

“The gift was amazing it was perfect”

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Posted 2 years ago

Thank you so much for your 5-star rating, Yvette! We appreciate your kind feedback. We are so happy to hear that the gift was amazing and perfect. We strive to create and deliver smiles with every gift!

Posted 2 years ago

“fabulous product. Would 100% recommend”

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Posted 2 years ago

Thank you so much Julie for your fantastic review and for giving us 5 stars! We really appreciate your kind words about our fabulous product, and we are even more thrilled that you have been a returning customer. We would love to serve you again!

Posted 2 years ago

“I purchased this hamper as a gift and it was very well received. The recipients thoroughly enjoyed the wine and chocolates.”

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Posted 2 years ago

Thank you so much for your 5 star rating, Sharyn! I'm so glad to hear that the hamper was so well received by the recipient. It's customers like you that make us proud to offer our gift baskets and it means a lot that you are a loyal customer. Thank you so much for your support!

Posted 2 years ago

“Very nice product and timely delivered. Thank you Giftbasket!!!!”

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Posted 2 years ago

Thank you so much Kulwinder for your 5 star rating! We are delighted to know that you found our product very nice and that it was delivered to you on time. We appreciate your positive feedback! Thank you for choosing Giftbasket!

Posted 2 years ago

“We did have an issue with the item that was originally delivered. After contacting the support team to investigate the product was immediately replaced without question. The second item was in perfect condition.”

Helpful Report

Posted 2 years ago

Thank you AJ for your 5 star rating. We are very pleased to hear that you were satisfied with the product after we investigated and replaced it with the second item. We appreciate your feedback and are grateful for your business.

Posted 2 years ago

“Great service and product”

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Posted 2 years ago

Thank you so much Nicky for your 5 star rating. We're so glad you had a great experience with our service and product.

Posted 2 years ago

“receiver of the gift basket was thrilled with the presentation and delivery was perfect. Will defiantly use your company again. Thant you for helping to cheer up a friend in hospital.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5-star rating. We are thrilled to hear that the receiver of the gift basket was delighted with the presentation and delivery was perfect. We are thankful for the opportunity to spread joy and cheer to your friend in hospital, and are more than grateful to have you as a returning customer. Thank you for your kind words!

Posted 2 years ago

“Excellent service from delivery to enjoyment of the gift”

Helpful Report

Posted 2 years ago

Thank you so much, Jennifer, for your 5 star rating and for your kind words! We are so pleased to hear that you had an excellent service experience with us, from delivery to enjoyment of the gift. We really appreciate your support!

Posted 2 years ago

“Basket came day before it was due and left outside on 38 degree day. Basket was warm when I received it at 230 so hadn’t had any type of refrigeration. Was hesitant to give it as gift in case some of food had gone off.”

Helpful Report

Posted 2 years ago

Hello Cheryl, We are sorry to hear that your parcel arrived a day earlier than requested. We're advised by Startrack that there have been some delays and to send everything out a day or so early in order to counteract these delays. Unfortunately, your parcel was not affected by these delays and therefore arrived early. While the majority do prefer to receive the gifts earlier rather than later, we understand if the early arrival was inconvenient or upsetting for you. And, the reason it was left unattended because it had authority to leave the parcel on the order. We do sincerely apologise for the disappointment caused due to this, please reach out to us so that we can compensate for the inconvenience.

Posted 1 year ago

“The delivery was very poor did not get delivered for 5 days”

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Posted 2 years ago

Hello Kim, We sincerely apologise to hear of your disappointment with your order. When a customer places an order, there is a statement at the checkout that says "I understand that StarTrack Premium Express-Overnight can sometimes experience a delay in certain areas due to circumstances out of our control. " We are also very clear that unexpected delays may occur at times. Startrack Express is a completely separate company from us, one that we must use due to the size and scope of their network, however once we have shipped your gift we are no longer in control of the shipping process.

Posted 1 year ago

“Great service super fast postage highly recommended”

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Posted 2 years ago

Thank you so much, Deb, for your 5-star rating. We appreciate your great review of our service and fast postage, and we are thrilled that you have chosen to be a returning customer. We hope to continue to provide you with a great experience in the future.

Posted 2 years ago

“This gift box was perfect for my sister who was unwell and it lifted her spirits so much. It was value for money.”

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Posted 2 years ago

Thank you so much for your 5 star rating Chris! I'm really glad that the gift box was perfect for your sister and made her feel better. We really appreciate your kind words and the value for money you have received.

Posted 2 years ago

“Absolutely fantastic,my girl loved my gift of bathrobe and pamper pack…”

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Posted 2 years ago

Thank you so much for your wonderful 5 star rating, Julian! We are so glad you enjoyed our service. We appreciate your feedback and it's great to hear that your girl loved the gift of the bathrobe and pamper pack. Thank you!

Posted 2 years ago

“We got the marshmallows bathrobe duo for my 16 year old brand daughter she loved it arrived on time same day delivery thank you very much will use again 🌹🥰”

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Posted 2 years ago

Thank you so much for your support, Nanda! We appreciate your 5 star rating and are very glad to hear that your 16 year old daughter loved the marshmallows bathrobe duo! We value your loyalty and are very happy to see you return for more of our services. Thank you for choosing Giftbasket.com.au!

Posted 2 years ago

“Punctual and efficient delivery. Beautiful bouquet of delicious chocolates to cheer up your day!”

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 18th March 2023

Helpful Report

Posted 2 years ago

Thank you so much, Sharon, for your fabulous 5 star rating. We are so appreciative for your kind words and for being a loyal customer. We are pleased that your delivery was prompt and efficient, and that the bouquet of delicious chocolates was able to bring some cheer to your day. Thank you again!

Posted 2 years ago

“Beautiful gift, extremely fast delivery. Could not have asked for a better product or time frame. I will definitely be getting more. They are loved as gifts. Thank you”

Helpful Report

Posted 2 years ago

Thank you very much, Katrina, for the great review and the 5 star rating! We are glad that you were satisfied with our product, delivery and time frame. We are even more pleased that you will be getting more of our hampers and that they are loved as gifts. We appreciate your loyalty and look forward to assisting you with more purchases in the future. Thank you!

Posted 2 years ago

Interflora Hampers Australia Trading as Giftbasket.com.au is rated 4.6 based on 1,573 reviews