Interflora Hampers Australia Trading as Giftbasket.com.au Reviews

Name: Interflora Hampers Australia Trading as Giftbasket.com.au
Address: 600 Tarragindi Rd, Salisbury, 600 Tarragindi Rd, Salisbury, Queensland
Rating: 4.59

4.6 Rating 1,574 Reviews

89 %

of reviewers recommend Interflora Hampers Australia Trading as Giftbasket.com.au

Company Reviews

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178

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Phone:

1300794262

Email:

matt@interflora.com.au

Location:

600 Tarragindi Rd, Salisbury,
600 Tarragindi Rd, Salisbury
Queensland
4107

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Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 23rd June 2023

Te Wai Haa Rangi Biddle-Amoroa

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 21st June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived early But in the circumstances I would of liked the basket to arrive on the day specified as it was a birthday basket But due to covid back log I’m impressed that it did arrive early Thank you so much”

Helpful Report

Posted 3 years ago

“I appreciate that the deliveries during lockdown may take longer however what I don't appreciate is the lack of respect given to me when I called to find out where the delivery was almost a week after it should have been delivered. The attitude from the two staff members I spoke with to find out where it was was disgusting, they didn't care and kept talking over the top of me. I wasn't rude until I was spoken to rudely. Maybe they were stressed and had a bad day but there was no need for the way I was treated given that I had spent a lot of money with them. Customer service goes along way and being an online service in these times I understand the stresses, a simple I am sorry we will look into this here is a voucher to use next time, we are sorry for the inconvenience, however I had to ask twice for them to follow up with the courier service. Its a shame that customer service let them down as the receiver of my gift was beyond happy, so I thank them for making the gift look great.”

Helpful Report

Posted 3 years ago

“This gift was perfect for my husband who has everything. He loved it. Easy to order and arrived on time.”

Helpful Report

Posted 3 years ago

“Bought it for a colleague's birthday and she loved it. Unfortunately, the delivery company didn't follow directions to call her and dropped it off at the post office instead! So instead of being a nice surprise it became a bit of a chase and inconvenience for a few people to get it to her. The products were great and she enjoyed them.”

Helpful Report

Posted 3 years ago

“Gift basket are great to deal with they have beautiful baskets at a great cost I ordered my dad a fathers day gift and star trac delivered it early when my dad wasn't home when I asked for it not to be left if he wasn't home take it to the post office, that was on a Wednesday, so I did give a bad review, however they resent it on the Friday it arrived before fathers day and my dad was wrapped, so although the delivery people made a mistake and it never arrived the first time, gift basket resent it at no extra cost to me and it arrived when my dad was home, so thankyou gift baskets your service is amazing id recommend you to anyway and will use you again keep up the great work ❤”

Helpful Report

Posted 3 years ago

“The gift baskets were great and the recipients were very happy. The issue I had was ordering baskets for 2 people at the same address. There was only an option for 1 gift card and my sister ended up with my Dad's fathers day card, the bottle of wine I added for my Dad was in a separate box so it caused some confusion. I would purchase from you again if those issues could be sorted out as everyone was happy with their gifts”

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Posted 3 years ago

“Beautiful products gorgeous gifts”

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Posted 3 years ago

“Great service and wonderful product. Delivered on time in excellent condition”

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Posted 3 years ago

“My Nanna was admitted to an Aged Care Facility during the lockdown and she was alone for her 93 rd birthday. I was able to find the perfect gift to make her feel special.”

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Posted 3 years ago

“Excellent quality and service. Reports from the receiver that the chocolate hamper was amazing!!”

Helpful Report

Posted 3 years ago

“Edit: Since writing the below review I was contacted by customer care. They offered to retrieve the parcel that was left at the post office in NSW and send out a new one to my Mum (now in Vic). They also apologised for the lack of response to my emails. While I was disappointed that the delivery did not make it on time in the first instance. I am very happy with the customer service I have now received to rectify the problem so I have updated the star rating. I am extremely disappointed. I ordered a gift basket to be sent to my Mum for her birthday who was stuck in NSW (Victorian resident). The delivery did not arrive in time (even though I ordered a week in advance to circumvent delivery delays). After that I contacted the ribbons and blooms helpdesk email address, asking how far away it could be because my parents were moving on from the caravan park. I received no response. After this, I emailed again to say could the delivery either go back to the company and I receive a refund OR can the delivery be sent to a different address where they have moved to. Still no response. I was notified that it was delivered today to the caravan park where they no longer are.”

Helpful Report

Posted 3 years ago

“Excellent service and delivery service.Grandson was very pleased with his gift.??”

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Posted 3 years ago

“I ordered a pamper gift for my sister. I live in New Zealand and ordered online. Excellent communication and my sister was thrilled with her gift. Highly recommend.”

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Posted 3 years ago

“Thank you, the gift box was as described and delivered on time”

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Posted 3 years ago

“Easy to order. Prompt delivery. PLENTY of choice..... deciding what to send was the hardest part. Would use your service again. Thankx”

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Posted 3 years ago

“Recipient was overjoyed when they received the gift basket. Later advised most of it didn't last 24 hours. Fast service, well presented and delish.”

Helpful Report

Posted 3 years ago

“My dad loved it. Because of lockdown I couldn’t see him for his birthday or Father’s Day so I got him a gift basket. He absolutely loves it thank you so much. It got to him on time as well.”

Helpful Report

Posted 3 years ago

“mum was absolutely thrilled with her basket”

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Posted 3 years ago

“My mothers birthday gift arrived 1 week late and the ferrero rocher that I ordered with it, was not included. Not happy with this level of service at all.”

Helpful Report

Posted 3 years ago

“Delivery to Tasmania didnt take too long and the recipient loved all the goodies a nice alternative to flowers especially good if there are kids around :)”

Helpful Report

Posted 3 years ago

Interflora Hampers Australia Trading as Giftbasket.com.au is rated 4.6 based on 1,574 reviews