Interflora Hampers Australia Trading as Giftbasket.com.au Reviews

Name: Interflora Hampers Australia Trading as Giftbasket.com.au
Address: 600 Tarragindi Rd, Salisbury, 600 Tarragindi Rd, Salisbury, Queensland
Rating: 4.59

4.6 Rating 1,574 Reviews

89 %

of reviewers recommend Interflora Hampers Australia Trading as Giftbasket.com.au

Company Reviews

Product Reviews

178

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Phone:

1300794262

Email:

matt@interflora.com.au

Location:

600 Tarragindi Rd, Salisbury,
600 Tarragindi Rd, Salisbury
Queensland
4107

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Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 23rd June 2023

Te Wai Haa Rangi Biddle-Amoroa

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 21st June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your good service.My Sister said it was beautiful.”

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Posted 2 years ago

Hi Susan, thank you for the lovely feedback! We are glad to hear that you were happy with our service :)

Posted 2 years ago

“I recently used Giftbasket.com for a second time and was just as thrilled as I was with my first purchase. The gift basket was beautifully packaged, arrived the next day and the contents were top quality. Giftbasket.com kept me updated at all stages of the purchase and delivery. I will definitely use Giftbasket.com again.”

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Posted 2 years ago

Hi Toni, thank you for the awesome review! We are so glad to hear that you were happy with our products and service both times, and thank you for choosing us again :)

Posted 2 years ago

“Delivered on time as promised and quality products as promised”

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Posted 2 years ago

Hi Sandra, thank you for the great review and feedback! We really appreciate it!

Posted 2 years ago

“Easy process, great product”

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Posted 2 years ago

Hi Rachael, thank you for the 5-star review! :)

Posted 2 years ago

“Finally found a perfect gift for a man who was unwell and loves chocolates!”

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Posted 2 years ago

Hi Kate, thank you for the review and feedback! We are so pleased to hear that you were happy with our product :)

Posted 2 years ago

“Absolutely beautiful and such a wonderful alternative gift. Thankyou 💙”

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Posted 2 years ago

Hi Lynda, thank you for the great feeback! We really appreciate it :)

Posted 2 years ago

“So very happy with the gift basket and service, easy to use and arrived on time. Thank you 😊”

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Posted 2 years ago

Hi Kim, thank you for the lovely feedback! We are delighted to hear that you were happy with our product and service :)

Posted 2 years ago

“Received a nice gift basket for my son for his birthday. Was a little expensive but it was well presented and he's super happy with it (a party box chocolate bouquet) so overall it's 5/5 stars from me.”

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Posted 2 years ago

Hi Mark, thank you for the lovely feedback! We are glad to hear that the gift was well received by the recipient :)

Posted 2 years ago

“Basket not as big as we thought it would be”

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Posted 2 years ago

Hi Cheryl, we are sorry to hear that you are not happy with the product. A full description list is available on each basket detailing all inclusions of the product to assist our customers in making the best purchase. We have no intention to be misleading in any way, however, we understand that there was some misunderstanding and we do sincerely apologise. If you ever have any questions or would like further information before placing an order in the future, please feel free to reach out to our team and we would love to assist in any way we can.

Posted 2 years ago

“Fiancee was very happy with the gift basket Excellent service & fast delivery”

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Posted 2 years ago

Hi Brett, thank you for the 5-star review and great feedback! We are so happy to hear that the gift was well received.

Posted 2 years ago

“Bought the gold gift basket with Toblerone. The product was smaller in size and amount compared to what's in the picture.”

Interflora Hampers Australia Trading as Giftbasket.com.au 3 star review on 26th July 2022

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Posted 2 years ago

Hi Ana, we are so sorry to hear that you are not happy with the product. A full description list is available on each basket detailing all inclusions of the product to assist our customers in making the best purchase. We have no intention to be misleading in any way, however understand that there was some misunderstanding and we do sincerely apologise. If you ever have any questions or would like further information before placing an order, please feel free to reach out to our team and we would be happy to help.

Posted 2 years ago

“EASY TO DEAL WITH, GREAT CUSTOMER SERVICE”

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Posted 2 years ago

Hi Kerry, thank you for the great feedback! We are so glad to hear that you were happy with our service :)

Posted 2 years ago

“Fantastic box and fantastic service will bye again.”

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Posted 2 years ago

Hi Dianne, thank you for the great feedback!

Posted 2 years ago

“The recipient said the gift basket was lovely and it arrived sooner than expected. I am very satisfied with my order. Thank you.”

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Posted 2 years ago

Hi Gaye, thank you for the 5-star review and lovely feedback :)

Posted 2 years ago

“I was quite disappointed, the gift basket I purchased was delivered a day earlier than requested.”

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Posted 2 years ago

Hi Tianna, we apologise that your parcel arrived earlier than requested. There are still ongoing delays happening Australia-wide and we have been advised by our courier company to send everything out a day or so early in order to counteract these delays. Unfortunately, your parcel was not affected by these delays and therefore arrived early. While the majority do prefer to receive the gifts earlier rather than later, we understand if the early arrival was inconvenient or upsetting for you and we apologise. For future reference, if you have any questions or would like further information, please feel free to reach out to our team and we would love to help in any way we can.

Posted 2 years ago

“Although the gift basket was great and was well received. I was extremely disappointed with the delivery, it arrived 24 hours after the date I asked it to be delivered. I gave plenty of time for delivery ( 4 days notice) yet it was still late. On this alone, I don't think I will be using gift basket again.”

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Posted 2 years ago

Hi May, so sorry to hear that your parcel was delayed. We could see that you placed an order on a Sunday evening while our office was closed, this means we could only process and dispatch your order the following business day - Monday for a Tuesday arrival as selected by you. Unfortunately, your gift was delayed by a day during the delivery process, and we have no control over it once it's been picked up by the courier, but we apologise on behalf of StarTrack for the delay and hope you can understand.

Posted 2 years ago

“My 11yo granddaughter in Melbourne was sick and I am in Sydney. I sent her the doctor teddy bear with other items. She just loved her gift basket - good medicine! Many thanks the whole ordering process was simple and prices very competitive.”

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Posted 2 years ago

“Was very good and customer service was amazing, thank you!”

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Posted 2 years ago

Hi Bailey, thank you for the great feedback! We are so glad to hear that you were happy with our service :)

Posted 2 years ago

“Cute hamper delivered very quickly”

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Posted 2 years ago

Hi Rebecca, thank you for the review and great feedback!

Posted 2 years ago

“Customer service was helpful in answering my questions before making a purchase and also swapping out the cookie for a gluten free one as the receiver is coeliac, so that was nice of them. A downer was what I ordered, the Jasmine and Sage Pamper Hamper, was not what was purchased and what was packaged/delivered. My sister-in-law got a Jade Lotus Pamper Hamper instead. As she liked the scent I didn't bother to go through the motions of having it returned. So, I think just a bit more careful reading of orders and double checking of what is packaged up for future deliveries is needed. Delivery timeframes was amazing though.”

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Posted 2 years ago

Hi Renee, thank you for your review! We are so sorry to hear that the recipient was mistakenly given the Jade Lotus Hamper instead of the Jasmine and Sage Hamper. These two hampers are very similar, the only difference is the scented candles and we are glad that the recipient liked the Jade Lotus candles. We will be sure to pass along your feedback to the packing team to ensure this does not happen again. Thank you for letting us know.

Posted 2 years ago

Interflora Hampers Australia Trading as Giftbasket.com.au is rated 4.6 based on 1,574 reviews