Interflora Hampers Australia Trading as Giftbasket.com.au Reviews

Name: Interflora Hampers Australia Trading as Giftbasket.com.au
Address: 600 Tarragindi Rd, Salisbury, 600 Tarragindi Rd, Salisbury, Queensland
Rating: 4.59

4.6 Rating 1,573 Reviews

89 %

of reviewers recommend Interflora Hampers Australia Trading as Giftbasket.com.au

Company Reviews

Product Reviews

178

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Phone:

1300794262

Email:

matt@interflora.com.au

Location:

600 Tarragindi Rd, Salisbury,
600 Tarragindi Rd, Salisbury
Queensland
4107

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Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 23rd June 2023

Te Wai Haa Rangi Biddle-Amoroa

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 21st June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best gifts online. Fast and easy delivery. Great quality products.”

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Posted 2 years ago

“Recipient very happy with the products delivered. Fast & easy gift service with great quality products. I always use this company and have never had any issues with products or deliveries. Highly recommend.”

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Posted 2 years ago

“Excellent quality goods well presented. On time delivery. We definitely use your service again.”

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Posted 2 years ago

“Ordered a Pamper pack gift set for relative in Adelaide and it was delivered ahead of time for her birthday which was great. She loved it and we would certainly be happy to use this service again. Have also recommended Giftbasket to other friends to use.”

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Posted 2 years ago

“Great service and punctuality thank you”

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Posted 2 years ago

“Was happy with the basket was annoyed it was delivered on time for my sisters birthday even though I requested the specific date and paid extra”

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Posted 2 years ago

Hi Tara, we apologise that your gift was not delivered on the requested day. Although we use StarTrack premium and it's our express service, sometimes delays are still possible. We do have a statement at checkout advising customers that the delivery date only serves as a guide and is not guaranteed. The $9.95 you have paid is the shipping rate we charge our customers normally, unless it's a same day delivery. We sincerely apologise that your gift is delayed once again. However, we are glad to hear that you were happy with our product. Thank you for your feedback.

Posted 2 years ago

“Love the product but just a little communication to say "hey your product 😉 is in the pipeline we havent forgotten " just a few small words go a long way.. just little reminders. Because atm it's kinda blank. Cheers”

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Posted 2 years ago

“Absolutely beautiful gift basket and fast delivery”

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Posted 2 years ago

“The gift basket was wonderful and on time thank you”

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Posted 2 years ago

“I put the wrong address on my parcel delivery, and the staff were very helpful and understanding and had the parcel delivered promptly for me. Thank you very much . Very much appreciated being treated so kindly.”

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Posted 2 years ago

“When I discovered the Qld address I was worried the basket was it wouldn't arrive in time. But it did :) Receiver was very happy.”

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Posted 2 years ago

“Very convenient and promptly delivered”

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Posted 2 years ago

“Purchased fror my daughter and hubby in Sydney, whilsr we are in country Vic. Each one we have purchased have been received with much joy and delight 😊 thank you very much.”

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Posted 2 years ago

“Unable to review the basket as I was the sender, but very happy with the communication from Giftbasket as to where it was at all times during the delivery process.”

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Posted 2 years ago

“Have not received a parcel that was supposed to be delivered on the 7th Still waiting You have said that you have sent another one let’s hope it gets delivered”

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Posted 2 years ago

Hi Carol, we sincerely apologise that your parcel was delayed. We have dispatched a new gift immediately after confirming with you that you would like us to send a new gift. However, we later found out that you would like the address to be updated, and because the gift had already dispatched, we needed to contact StarTrack to lodge a parcel redirection, which we have done so. A redirection would take some time to be processed, and around Christmas time, it may take longer than usual as it's the busiest period of the year. Please keep an eye on the tracking link provided for further updates. Once your order has changed from “in transit”, to “onboard for delivery”, that’s when you can expect the parcel to arrive on the same day. We sincerely apologise for the delay once again.

Posted 2 years ago

“Don't use this guys!! Was offered a two day delivery and it has new been 10 days and STILL no sign of the gift!! It said in the tracking that if I still had now word after 23rd December I've them a call! That will be 17 days at that point. 😡”

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Posted 2 years ago

Hi Scott, we apologise that your gift did not arrive as expected. We had a look at the tracking and could see your order was dispatched the following day as it was placed after hours. Deliveries are usually made within a few business days under normal circumstances. However we could see that the tracking status is showing as delayed and we have already lodged an inquiry with StarTrack to investigate. If you would like, we are more than happy to send a new gift to the recipient, however, we cannot guarantee when it will arrive, especially around Christmas time. For future reference, if your gift still hasn't arrived a couple of business days after the expected delivery date, please contact us so we can lodge an inquiry with StarTrack to investigate.

Posted 2 years ago

“BEAUTIFUL!!!!I ordered the glass covered candle for a friends birthday.she loved it and sent me the photos. It was the most elegant gift and the box was wrapped so beautifully, and the little chocolates in there just finished it completely. Will definitely use you again, and thankyou for making my friends birthday so special, it is so hard when you live away from them to get them the perfect present, but not this time. Thankyou”

Interflora Hampers Australia Trading as Giftbasket.com.au 5 star review on 15th December 2022

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Posted 2 years ago

“This was an excellent service which I will highly recommend to my friends and family. Thank you for your high standard of service. Philippa Quintal, Norfolk Island”

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Posted 2 years ago

“Im very happy with the prompt delivery of the hamper that i ordered. The recipient is extactic of what arrived.. well in time for xmas. Thank you so much”

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Posted 2 years ago

“Great service and prompt in getting the delivery on time. Very impressed.”

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Posted 2 years ago

Interflora Hampers Australia Trading as Giftbasket.com.au is rated 4.6 based on 1,573 reviews