Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,040 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Go Kayaking 5 star review on 28th January 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Visited the shop on Fri 9/11/22 with my husband where he purchased the 10”8 O’Shea paddleboard package and an extra paddle for me.Shop assistant Ellen who served us was so helpful and knowledgeable about my purchases and answered all of my many questions. Had to return today over a couple of minor issues which both Ellen and Andy promptly resolved. Nothing seemed too much trouble.Very professional from start to finish. Would definitely recommend this store”

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Posted 2 years ago

“Thank you my order arrived the next day as promised.”

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Posted 2 years ago

“Great service with speedy postage”

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Posted 2 years ago

“Excellent stock and always helpful”

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Posted 2 years ago

“A helpful company with friendly staff.”

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Posted 2 years ago

“Very helpful and knowledgeable from the start. The ability to hop in a kayak and try it there and then is fantastic.”

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Posted 2 years ago

“I was looking for a decent but reasonably priced crew knife and found what I wanted on the go-kayaking site. easy to find on line, easy to place order. Quick delivery”

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Posted 2 years ago

“I'm pleased with my purchase but not the postage. The cheapest option advertised was next day delivery with UPS at +/- £6. I paid this and my order arrived 3 working days later.”

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Posted 2 years ago

Hi Anonymous - we'd love to investigate further. Can you send us an email with your order information and we'll look into it? Best wishes Andy

Posted 2 years ago

“I have been buying my kayaks and in recent years also paddle boards for my wife and I. The service advice and equipment are outstanding, I would not only highly recommend go kayaking northwest but I personally wouldn't got anywhere else . Kind regards Steve Arthur”

Go Kayaking 5 star review on 7th September 2022

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Posted 2 years ago

“great prices and great delivery, well-done guys”

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Posted 2 years ago

“Excellent service, I was returning to kayaking after a long break and was given excellent advice on which kayak to purchase. I never once felt pressured or rushed into a decision. The staff were extremely knowledgeable and experts in their field.”

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Posted 2 years ago

“Great shop. Staff were helpful and friendly but not trying to hard sell. Got a bargain. Will shop again. Recommended!”

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Posted 2 years ago

“Great service on the telephone prior to making an online order. Ordering process was straight forward and delivery was quicker than expected.”

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Posted 2 years ago

“Ordered a paddle leash, very competitive price, quickly posted and delivered. Will definitely use again”

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Posted 2 years ago

“Prompt delivery Excellent quality product”

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Posted 2 years ago

“The online and shop advice was excellent. No question was too simple and I benefitted from knowledgeable staff.”

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Posted 2 years ago

“Very helpful staff. Would use again and have no hesitation to recommend”

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Posted 2 years ago

“Very good. Slight issue with the delivery that was swiftly handled with great communication. Would recommend them to anyone and will issue them myself again in future.”

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Posted 2 years ago

“Efficient and fast delivery. Just what was needed.”

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Posted 2 years ago

“Really helpful staff, very satisfied with product”

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Posted 2 years ago

Go Kayaking is rated 4.9 based on 1,040 reviews