Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,040 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Go Kayaking 5 star review on 28th January 2024

119

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying my kayaks and in recent years also paddle boards for my wife and I. The service advice and equipment are outstanding, I would not only highly recommend go kayaking northwest but I personally wouldn't got anywhere else . Kind regards Steve Arthur”

Go Kayaking 5 star review on 7th September 2022

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Posted 2 years ago

“great prices and great delivery, well-done guys”

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Posted 2 years ago

“Excellent service, I was returning to kayaking after a long break and was given excellent advice on which kayak to purchase. I never once felt pressured or rushed into a decision. The staff were extremely knowledgeable and experts in their field.”

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Posted 2 years ago

“Great shop. Staff were helpful and friendly but not trying to hard sell. Got a bargain. Will shop again. Recommended!”

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Posted 2 years ago

“Great service on the telephone prior to making an online order. Ordering process was straight forward and delivery was quicker than expected.”

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Posted 2 years ago

“Ordered a paddle leash, very competitive price, quickly posted and delivered. Will definitely use again”

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Posted 2 years ago

“Prompt delivery Excellent quality product”

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Posted 2 years ago

“The online and shop advice was excellent. No question was too simple and I benefitted from knowledgeable staff.”

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Posted 2 years ago

“Very helpful staff. Would use again and have no hesitation to recommend”

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Posted 2 years ago

“Very good. Slight issue with the delivery that was swiftly handled with great communication. Would recommend them to anyone and will issue them myself again in future.”

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Posted 2 years ago

“Efficient and fast delivery. Just what was needed.”

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Posted 2 years ago

“Really helpful staff, very satisfied with product”

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Posted 2 years ago

“Absolutely above and beyond service, I called before ordering to clarify a potential issue with my order (due to the time at which I was ordering) and it was handled effortlessly. Popped in store next day and the store staff where very kind, helped me with the order and made sure the pfds did infact fit before we left. Couldn't resist picking up a little something else too whilst there.”

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Posted 2 years ago

“Staff very friendly and knowledgable. Would recommend to other looking at kayaking or buying kit in the area.”

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Posted 2 years ago

“I have ordered quite a few things over the years and am always pleased at the speed of delivery and the odd occasion I have returned things have been effortless.”

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Posted 2 years ago

“Very pleased with the service I received. The item had a manufacturing defect and once reported they sent a replacement the same day.”

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Posted 2 years ago

“Excellent and great paddle, fast delivery very easy to order thank you”

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Posted 2 years ago

“Great staff, always very helpful, full of professional advice. Also their gear tends to be 1 of the cheapest including web searches”

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Posted 2 years ago

“We have been to this shop twice and forgot to write a review the first time! They are a small, very helpful and extremely knowledgeable team. When you walk into the shop you are greeted and made to feel very welcome, and they will assist you as much or as little as you want. It’s nice to see such professionalism and as a result they will be my go to for any clothing or equipment I need in the future.”

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Posted 2 years ago

“Had problems with my retractable skeg on my kayak which I had brought from go kayaking a few years ago. Took it to be looked at by Kieran , he sorted out the problem for me very quickly and was very helpful . Fantastic job and very professional. He also put the kayak back on the roof of our van for us , amazing. Great job and thank you Kieran.”

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Posted 2 years ago

Go Kayaking is rated 4.9 based on 1,040 reviews