Graham & Green Ltd Reviews

Name: Graham & Green Ltd
Address: 92 Walcot Street, Bath, Somerset
Rating: 4.85

4.9 Rating 5,795 Reviews

97 %

of reviewers recommend Graham & Green Ltd

4.9

Based on 5,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Graham & Green Ltd:

An independent family company proudly continuing the legacy for 50 years. In 1974, Antonia Graham opened the doors of Graham and Green’s first store in London’s bohemian Notting Hill. Since then, the family-run independent brand has become synonymous with eclectic furniture, hand-picked homeware and unique gifts sourced from artisans across the globe. With a mission to share the pieces that inspire them on their travels, husband and wife duo Jamie and Lou Graham passionately continue the legacy of 50 years to bring carefully curated designs to the modern home. Today, Graham and Green has four stores across London and the South West alongside a growing online business.

Visit Website

Phone:

01225418200

Email:

mailorder@grahamandgreen.co.uk

Graham & Green Ltd 5 star review on 3rd May 2025

Melissa

Tina

Vilma

Lesley

Graham & Green Ltd 5 star review on 28th April 2025

Louise

258

Anonymous

Anonymous // 01/01/2019

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“LOVE this company. Such fun, quirky, colourful home goods. Very good quality and my items arrived very quickly.”

Helpful Report

Posted 1 month ago

Hi Christina, Thank you so much for taking the time to leave a review and for giving us such a glowing feedback! Best wishes, G&G

Posted 3 weeks ago

“Brilliant chairs, exactly as pictured and described ! Look great in our kitchen and the yellow really brings some brightness.”

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Posted 1 month ago

Hi Siobhan, Thank you for your kind review! We’re pleased to hear that your new chairs are working beautifully in your kitchen! Best wishes, G&G

Posted 3 weeks ago

“Such a quirky website with unique finds”

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Posted 1 month ago

Hi Lisa, Thank you so much for your positive review. We’re so glad to hear you’ve enjoyed shopping online with us! Best wishes, G&G

Posted 3 weeks ago

“I got a lovely ceramic parrot for my jungle themed toilet - it’s really good quality and very pleased with it - I did want the parrot cupboard door knobs but they are out of stock which is a shame - I will definitely purchase from you again 😁”

Helpful Report

Posted 1 month ago

Hi Jill, We are so pleased to hear that you were happy with the products that you received from us. We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 3 weeks ago

“Returned the chair as when delivery drivers unpacked it the material had a floor across the top. Very disappointing. Still waiting two weeks later for a refund! Having chased twice! Not a white glove service arrived in a dirty van with them saying do you want us to in pack it!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback, and I’m genuinely sorry to hear about your experience with the delivery service and the condition of the chair. We will be reviewing your comments closely with our Merchandising and Warehouse teams to ensure our strict quality control procedures are working as they should be. Regarding your refund, I understand the frustration at having waited long than expected. I can confirm that your refund has now been processed, but thank you for your patience with this. Please accept our sincere apologies and if there’s anything else you would like to discuss, please don’t hesitate to get in touch. Best wishes, G&G Team

Posted 1 month ago

“Very efficient and very good quality product. Thank you.”

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Posted 1 month ago

Hi Judith, Thank you for your review! We hope you love your new treasures. Best wishes, G&G

Posted 3 weeks ago

“Really happy with the lovely seat pads I bought for bench seats at the kitchen table. They are tasteful and comfortable.”

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Posted 1 month ago

Hi Abi, Thank you for your review! We are pleased to hear you are happy with your new seat pads and we hope you shop with us again soon. Best wishes, G&G

Posted 3 weeks ago

“Had a problem with a delivery recently, not the fault of Graham & Green. Within no time of emailing them to let them know they responded and sorted the problem out for me. Graham & Green give the old fashioned service that companies used to give. I was so impressed with their service and the help and politeness from all the staff. Really good products from an excellent company.”

Helpful Report

Posted 1 month ago

Hi Gillian, Thank you for your kind review! we’re sorry you had an issue with the delivery of your order, but it’s so lovely to hear you’ve had a positive experience with our Customer Service Team. Best wishes, G&G

Posted 3 weeks ago

“I've recently received my order of beautiful items from Graham & Green. I'm very happy with the service received, and looking forward to purchasing more in the near future. 😊”

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Posted 1 month ago

Hi Sandra, we are so pleased to hear you are happy with your recent order and the service received! Thank you for taking the time to give us a kind review. We hope you shop with us again soon. Best wishes, G&G

Posted 3 weeks ago

“Lovely online shopping experience. I could trawl Graham and Green all day. Wonderful range of high quality, unusual, inspirational products. Such fun, I love my recent purchases and have had lots of comments on them.”

Graham & Green Ltd 5 star review on 18th March 2025

Helpful Report

Posted 1 month ago

Hi Eva, Thanks for leaving us a great review. Our G&G Team take their time to curate a collection of treasures and we’re so glad you’ve enjoyed shopping with us. Best wishes, G&G

Posted 3 weeks ago

“Beautiful furniture and great customer service always. Thanks!”

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Posted 1 month ago

Thank you for your review! We’re so glad you’ve enjoyed shopping with us. Best wishes, G&G

Posted 3 weeks ago

“Unique item bought as a housewarming gift for my son, a private joke from his childhood which he loved. A really well made item, great gift.”

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Posted 1 month ago

Hi Ian, Thank you for your kind review! We are really pleased to hear your son loved his gift! Best wishes, G&G

Posted 3 weeks ago

“Really lovely items and super fast delivery. Will be back!”

Helpful Report

Posted 1 month ago

Hi Clare, We appreciate your kind review. It really does mean a lot to us all at Graham & Green, so thank you. Best wishes, G&G

Posted 3 weeks ago

“I recently purchased velvet tie backs for curtains. I was absolutely delighted with them, very well made and the exact shade of blue. Customer service was excellent, I received them very promptly and to my delight were packaged beautifully. Thank you. Graham and Green are now on my go to list. ♥️”

Helpful Report

Posted 1 month ago

Hi Deborah, Thank you so much for your positive review. We are very pleased to hear how happy you are with the velvet curtain tie-backs and that you had such a positive shopping experience with us. Best wishes, G&G

Posted 3 weeks ago

“The lamp base and shade were exactly what we wanted, and 100% as described. Great deal on the base and shade combi deal too.”

Graham & Green Ltd 5 star review on 17th March 2025

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Posted 1 month ago

Hi Claire, thank you for your review. We are very pleased to hear the lamp and shade were exactly as expected. Thank you for taking the time to share your review. Best wishes, G&G

Posted 3 weeks ago

“I absolutely love the mother of pearl dressing table and stool bought for when my granddaughter visits. More importantly, she loves it too. I will be ordering a bedside table in the same mother of pearl to complement them because they are so pretty.”

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Posted 1 month ago

“Excellent service and quality product. Thank you.”

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Posted 1 month ago

Many thanks you for your review! We appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 3 weeks ago

“Item was damaged and only offered 15% discount on damaged item. Disappointed to receive a substandard product.”

Helpful Report

Posted 1 month ago

Hi Rachel, Thank you for sharing your feedback, and I'm very sorry to hear about the damage to your item. Regarding the discount offered, I understand your frustration, and your comments will be taken into consideration as we aim to improve our customer experience. Our Customer Service Team have also offered an additional goodwill gesture for the disappointment but if you would like to discuss anything further, please feel free to get in touch. Best wishes, G&G Team

Posted 1 month ago

“Lovely to view and read about the products. Easy to order. Fast delivery. Kept informed from start to finish. Nice to find those quirky, unusual gifts. So pleased with my purchase. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to give us a kind review. We are very glad to hear that you are a fan of Graham and Green and that you had such a positive shopping experience with us. Best wishes, G&G

Posted 3 weeks ago

“I love G&G. We got a quilt after lots of thinking and deliberation. It was soooo worth it. The whole store (and the products and services) have such a cosy vibe to it - absolutely loved it and will buy again. The quilt was of very good quality and just stunning overall. Thank you and looking forward to buying from you again! :)”

Helpful Report

Posted 1 month ago

Thank you for taking the time to give us a kind review. We are very glad to hear that you are a fan of Graham and Green and that you had such a positive shopping experience with us. Best wishes, G&G

Posted 3 weeks ago

Graham & Green Ltd is rated 4.9 based on 5,795 reviews