Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.66

4.7 Rating 1,515 Reviews

92 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

Visit Website

Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Price Great delivery just what i needed i will be ordering more items soon thankyou Harlow”

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Posted 2 years ago

“Very good service. We found the online order system easy to navigate. Had a notification when our order was ready to collect from the local to us Long Whatton site, far easier than having to go into city.”

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Posted 2 years ago

“Good choice of product, excellent service and delivery.”

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Posted 2 years ago

“Extreamely pleased with the overall service...”

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Posted 2 years ago

“Easy to place small orders online and delivery is always as scheduled. Quite happy with service”

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Posted 2 years ago

“Good, timely, friendly service. I needed some thin cuts on some wood, it needed a different site to do it, they sorted it all out very efficiently.”

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Posted 2 years ago

“I ordered some panels of white melamine-coated chipboard. Harlow Timber Group informed me that my delivery would be delayed as it had been accidentally damaged by the courier and that they were sending some more. The panels arrived in good condition and I was happy.”

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Posted 2 years ago

Good Morning Mr Cook, How are you? Happy New Year. Thank you for chosing Harlow for your requirements. It's pleasing to hear that whilst we had an issue the team made every effort to put it right for you to your satisfaction. We look forward to helping you out when you have a need in the future. Take care and thanks Simon Harlow Timber Group

Posted 2 years ago

“I have had to visit the Long Whatton site a couple of times recently to collect orders and found the service excellent - the team are very friendly and helpful”

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Posted 2 years ago

“Couldn't fault anything. Easy ordering, speedy delivery. Kept informed throughout”

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Posted 2 years ago

“i ordered the wood on the 7th of jan 23 was told it was not dispatched until the 10th dhl have STILL not delivered to me it is now 13th of jan 23”

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Posted 2 years ago

Good Morning Mr Hill, How are you? Happy New Year to you. When I read your review I picked up in your order with the operations team and I was pleased to discover that they were already aware and working on a resoltion with you. Apolgies for the frustration and I hope now the team are working with you and the carrier the resoltion will be swift and to your satisfaction. Thank you for ordering from Harlow and take care Simon Harlow Timber Group

Posted 2 years ago

“Very happy with both product and delivery”

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Posted 2 years ago

“All good just what l ordered”

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Posted 2 years ago

“Really good service from the guys. They not only advised on the best timber/profile to use, but also cut it to size for me. So much better than the DIY sheds for service and quality ( the wood is straight!).”

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Posted 2 years ago

“Quick delivery, timber arrived cut to size and even got a bit extra”

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Posted 2 years ago

“Disappointed with the CLS, several pieces were heavily warped. Delivery was very expensive for what is a very local delivery.”

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Posted 2 years ago

Good Morning Mr Dunkley, How are you? Happy New Year. Myself and the whole team are sorry to hear that you were not completely satisfied with your order. If you like to drop me a line personally at s.mcilvenna@harlowbros.co.uk I'd be more than happy to discuss in more detail to see what we can do for you to make you feel more positive about your experience with us. Thank you again for chosing Harlow for your requirements Thanks and take care Simon Harlow Timber Group

Posted 2 years ago

“Though the delivery cost was a little higher than I'd expect, I couldn't fault the product, and the service”

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Posted 2 years ago

“Very convenient to order online and have the order ready to collect on arrival. A Great change to your business”

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Posted 2 years ago

“Excellent service, on time delivery and top quality product.”

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Posted 2 years ago

“Great service , great lads with good customer service and top prices ..”

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Posted 2 years ago

“Very helpful. Price reasonable. Material of good quality.”

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Posted 2 years ago

Harlow Timber Group is rated 4.7 based on 1,515 reviews