Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.66

4.7 Rating 1,513 Reviews

92 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

Visit Website

Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harlows timber was brilliant for value. Delivery service was spot on and the gent that delivered the timber was polite and very helpful.”

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Posted 2 years ago

“Great experience, smooth process”

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Posted 2 years ago

“I found Harlow Timber on line, their price was low and the timber came wrapped and protected. All in all, I'm very happy with the product and the service. I'll definitely be using them again!”

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Posted 2 years ago

“Sawn carcassing timber a bit rougher than expected but even with £53 delivery charge, still very reasonably priced & fit for purpose. But need to work on manner of delivery & use common sense - first batch (3.6m lengths) dumped at front door before I'd even opened it. Told them it's needed in the garden & I'd meet them at the side gate but they began stacking the rest along the side wall outside & drove off. 6 steps more & it would be safely inside where I could deal with it. I'm a lady in her 70s weighing 9.5 stone. Wood far too heavy to lift so had to drag each bundle in foot by foot on a hot morning. Not ideal!”

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Posted 2 years ago

“First time using your Team and I will be back. The staff at Calton Road did the company proud. Top 🍌”

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Posted 2 years ago

“Product was ok but lack of delivery information on web site and email , which states that they use there own transport, caused me to waste a day waiting for a delivery which did not arrive on the day stated. Even when I asked for an update I was still not told that DHL would be delivering. If I had know this I would have waited for the DHL text of the hour slot for delivery.”

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Posted 2 years ago

Good Afternoon, How are you? Firstly thank you for ordering from Harlow Timber. We use a mix of own transport and external carriers based upon the order placed and it's destinaton. When we despatch at order an email is sent to the buyer informing them of the despatch and with any relevant tracking number if we are using an external carrier so that you can track your own order or in turn contact the courier if you will not be at home to recieve the consignment. We apologise if you found anything frustrating, and wevery much hope that this will not deter you from usinf Harlow Timber in the future. Thank you and take care Simon Harlow Timber Group

Posted 2 years ago

“Although you asked me to review them before the delivery had arrived. Delivery driver provided excellent service and the delivery arrived on the day it was planned. Thank you”

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Posted 2 years ago

“Brought some sleepers from the Hinckley branch. Price very competitive, customer service really good and friendly. Cut of the sleepers was spot on. Faultless. They went out their way to help me find the best underlay for my project. Highly recommended.”

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Posted 2 years ago

“Got my order earlier than expected that was ok and the driver was very good and helpful etc”

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Posted 2 years ago

“Fast and reliable”

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Posted 2 years ago

“Great service and done with a smile and extra help in carrying the stuff out to my van. All very appreciated and great value too for a standard punter.”

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Posted 2 years ago

“Excellent products at very reasonable prices. Delivery on time and Driver very helpful and kept me informed of times. Only grumbles are that the website is very slow loading, it needs better filter abilities (ie Price High/Low, etc) and placing/paying for the order took a few tries. An overhaul here would improve things.”

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Posted 2 years ago

“I've used Harlows in Coalville many times, and find the staff very friendly and helpful, with a good range of material and products, available at fair prices.”

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Posted 2 years ago

“On time, good quality & good all round service”

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Posted 2 years ago

“DIYer via online order for click and collect. Polite helpful staff when I went to collect 👍🏻👍🏻”

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Posted 2 years ago

“I am amazed at the high quality and low cost of the 6’ x 2’ trellis I ordered from Harlow Timber even with delivery on top. Great service.”

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Posted 2 years ago

“Great quality timber. Really helpful delivery driver”

Harlow Timber Group 5 star review on 26th May 2023

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Posted 2 years ago

“Internet sales not joined up with what is actually in stock.”

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Posted 2 years ago

“Good price. Delivered with care.”

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Posted 2 years ago

“Very pleased at the timber ordered. Sad that DHL didn't deliver as promised, but a day late! Won't stop me buying from Harlow Group in the future.”

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Posted 2 years ago

Harlow Timber Group is rated 4.7 based on 1,513 reviews