Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.66

4.7 Rating 1,515 Reviews

92 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

Visit Website

Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every item on the order was incorrect. Needed to cut most to shape. At least the telephone was answered promptly, and aprt of the order corracted within the day of delivery.”

Helpful Report

Posted 2 years ago

Good Afternoon William, How are you? Thank you for ordering your timber requirements from Harlow. We took time with our colleagues to look into your comments. The cladding & timber you ordered we sent an alternative length that was slightly longer than your ordered due to timeline and stock avaialbility. This meant you got slightly more timber than you ordered for no addtional cost, and we ensured that all length specifications were covered with the timber we selected. We are sorry that this was not to your complete satisfaction, however we are always and hand before or after purchase to advise and assist by dropping an email to us: websales@harlowbros.co.uk Thank you again for buying from Harlow, and we very much hope to help you with your timber requirements in the future. Take care Simon Harlow Timber Group

Posted 2 years ago

“Order not delivered on the day agreed and not informed until 4pm on the due day.”

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Posted 2 years ago

“Very quick service. Ordered and was ready for collection in half hour. Assistance given to load materials. Will use this service in the future”

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Posted 2 years ago

“Great timber and delivery was in time.”

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Posted 2 years ago

“Easy to order and a quick delivery of very good quality fencing timber.”

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Posted 2 years ago

“Great customer service and an excellent product.What more can I say!”

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Posted 2 years ago

“Quick, speedy delivery. Well wrapped. Product just as described.”

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Posted 2 years ago

“Very very good material, very good delivery service. And very beautiful skirting. Very cheap than other. I am very very happy.”

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Posted 2 years ago

“A top quality product accompanied by high standard of service”

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Posted 2 years ago

“Very pleased with the timber, had a minor issue with one damaged piece but it was replaced within 24 hours”

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Posted 2 years ago

“I ordered x9 3.6m pressure-treated 100mm posts for a particular job. Delivery was good but two of the posts were bowed beyond usefulness. I would not have chosen these two posts had I been selecting my own stock. Given that they are being selected by someone working in a storage yard, on behalf of a remote client, more care during selection should have been taken. This has been inconvenient and frustrating. Such an easy mistake to avoid. On this basis, I would not recommend this supplier and would not wish to use them in future.”

Helpful Report

Posted 2 years ago

Good Morning, How are you? We are sorry to hear that your delivery from us was'nt completely as you had hoped. Our customer service team are on hand to help if you ever have any issue by dropping us an email at: websales@harlowbros.co.uk On behalf of the whole team please accept pur apologies if any part of your order did not meet your expectations. We have discussed your comments with the operations team and we very much hope that you will give us the opportunity to supply your requirements again in the future. Take care Simon Harlow Timber Group

Posted 2 years ago

“Excellent service from ordering to delivery”

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Posted 2 years ago

“I purchased through the online stop. The service I received was excellent. My order was despatched promptly and very well packaged.”

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Posted 2 years ago

“Delighted that my solid wood edging strip arrived 1 day ahead of schedule and well packaged. Product was ideal for finishing off a shelf I had constructed. Thanks to all at Harlow Timber.”

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Posted 2 years ago

“Product as advertised and good value. Delivery efficient using DHL.”

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Posted 2 years ago

“Easy to order arrived on time”

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Posted 2 years ago

“Brilliant service! Very pleased with my MDF radiator grill and delivered on time. I will be ordering again.”

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Posted 2 years ago

“Order of 4 maid sitter laths delivered promptly as advised, for an excellent price.”

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Posted 2 years ago

“Helpful and friendly advice over the phone, and ordered arrived as expected.”

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Posted 2 years ago

“Good quality product and delivered by a very friendly delivery man.”

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Posted 2 years ago

Harlow Timber Group is rated 4.7 based on 1,515 reviews