Login
Start Free Trial Are you a business? Click Here

Hilditch & Key Reviews

4.7 Rating 132 Reviews
91 %
of reviewers recommend Hilditch & Key
Read Hilditch & Key Reviews
Anonymous
Anonymous  // 01/01/2019
Very friendly and professional service. Excellent quality and made to measure in short time.
Helpful Report
Posted 1 day ago
The Indi fedora currently on clearance sale is the most underestimated hat on the website, the photo on the website looks terrible but the hat is terrific. 4 1/2 inch crown at the front 5 at the sides, brim is 2 3/4. It is like one of the hats of old. Service was very good, with the hat arriving in a very nice hat box.
Helpful Report
Posted 1 week ago
Professional and excellent service
Helpful Report
Posted 1 week ago
Berretto molto bello, servizio e competenza nell’assistenza clienti ottima
Helpful Report
Posted 2 weeks ago
I ordered a trilby hat and it was delivered the next day. Unbelievable service. It was well packed and contained instructions for return if necessary. The hat was great for me and I can’t wait to wear it.
Helpful Report
Posted 2 weeks ago
Very professional and informative. Hope to be back next year!
Helpful Report
Posted 3 weeks ago
I called in earlier this week and bought a Hat and had excellent chat with the manager. A great experience all around.
Helpful Report
Posted 3 weeks ago
Excellent quality and very fine service, as usual. Used to visit you often in the 1990s in Jermyn Street. Then it was size 15.5 !!!!
Helpful Report
Posted 4 weeks ago
Very quick dispatch. The tie I purchased is of outstanding quality.
Helpful Report
Posted 4 weeks ago
Spencer was fantastic. He remembered me from my last visit and got me what I wanted. On the store itself, I have some comments. I would love to buy shirts is they are not buttoned down. And o think you should make darker grey woollen socks and not just light ones.
Helpful Report
Posted 1 month ago
The day after I purchased my new fedora hat I received spontaneous compliments by no less than six complete strangers! I guess that says it all about style, quality and service.
Helpful Report
Posted 1 month ago
The Service was amazing and the staff where very Helpful.
Helpful Report
Posted 1 month ago
I was specifically looking for my first fedora hat and thus browsing through several different shops across London. Hilditch & Key was eventually the shop where I found great service and help from the beginning onwards: the staff helped me choosing the right model for my body and face, gave me valuable advice (e.g., how it should fit when it's new), and even adjusted the twist of the brim for me. It's been a great experience and I can very much recommend this shop!
Helpful Report
Posted 1 month ago
Absolutely excellent service as usual, I was actually visiting the Bates hat section.
Helpful Report
Posted 1 month ago
Probably the best shirt I have ever bought!!
Helpful Report
Posted 1 month ago
Very kind courteous
Helpful Report
Posted 1 month ago
Excellent quality of product and fast service.
Helpful Report
Posted 2 months ago
Nice store proper service great products
Helpful Report
Posted 2 months ago
Purchase was well handled with seasoned expert advice. Great selection and lovely shop.
Helpful Report
Posted 2 months ago
I am very pleased with the fit, comfort and quality. I will definitely be returning to purchase another hat in the near future.
Helpful Report
Posted 2 months ago
Hilditch & Key is rated 4.7 based on 132 reviews