“I have reached out to customer service several times without hearing back….i need a few more links for the bracelet I purchased…my husband loves it and is impressed with the metal and wood combination…not being able to physically speak is anyone is a little frustrating”
Hello,
Thank you very much for your review.
We are really sorry that you had this experience with us.
You have already been in contact with our customer service and our colleagues will get back to you and make sure you get the links you need. :)
However, if you still have a question or concern that we can help you with, you are welcome to contact us again.
Kind regards,
The Holzkern Team
“A beautiful bandlet. Looked amazing on the photo, even better when delivered. Fantastic delivery. Arrived when stated. The box it arrives in is lovely. Would highly recommend and buy from again. Thank you”
“It was the first time that I order with you and it won't be the last. As promise I received the bracelet for christmas. It was exactly like the picture. I am very happy with the product. I love the packaging in the wood box. The price is very good for the quality.”
“I couldnt believe the quality of the watch and bracelet it is amazing!! Would rate it 10/10 the delivery was quick and the packaging is fabulous, my hubby loves the bracelet!! And i love the watch! Thank You!”
“Lieferung war perfekt
Die Anleitung zur Verlängerung ist schwer zu finden und auch nicht einfach durchzuführen. Das könnte ausführlicher und deutlicher sein!”
“The watch was a gift for my wife. She loves the watch. It is beautiful! The extra links were easy to remove. We are artists who work with wood and stone so this watch was a perfect gift, one she will treasure for years.”