Hey Carole,
Thanks for taking a moment to review us and we thank you for your loyalty!
We do offer hook buckles on request, if you leave a note in the comments box when placing your next order with us asking for hook buckles then we'll happily make them that way (they would take a little longer). Email us via sales@ids-danceshoes.co.uk if you'd like more info
Many thanks!
International Dance Shoes
Hi Lorraine,
Thanks for crediting our serivce, we're sorry your shoes didn't fit. We see that you've already returned these, just drop us an email via sales@ids-danceshoes.co.uk if you would like a little help with that for next time.
Many thanks,
International Dance Shoes
“I've always chosen to wear International shoes because they are very comfortable and durable. I'm a little older now and love my junior heels as they provide much more balance and stability. Would not hesitate to recommend.”
“Your extra wide rythm shoes are the ONLY rythm shoes that actually fit. Thank you so much for making them fro us wide footed ladies. And they look beautiful too!”
“Service was excellent and shoes are lovely but unfortunately, they do not fit properly and are really uncomfortable. I have not been able to try them in dancing because I am not confident in the fit. I would much prefer to go to a shop and try shoes on before I buy them, especially when they cost so much. I doubt that I will be able to wear these shoes and am unable to return them because they are made to order.”
Dear Susan,
Thanks for taking the time to review us, we're delighted you liked our service and shoes, but we're sorry that they didn't fit. These are made to order but would be returnable, however they were ordered at the end of July and sent at the start of August meaning the period to return them has sadly passed. If you find this type of shoe a bit tight, then it would be possible to take them to a shoe repair store to have them stretched.
You'd be more than welcome to book an appointment at our shop (though you are quite far away) to ensure we get the size right next time.
We are planning on adding some new styles and fittings soon so do ensure you're signed up to our mailing list too.
Many thanks,
International Dance Shoes
“I’ve bought 2 pairs of tango shoes from International Dance Shoes and love them! They are smooth, comfortable and long- lasting. I don’t need to look anywhere else”