Jamieson Brothers Reviews

Name: Jamieson Brothers
Address: Rosefield Farm, Annan, Dumfries and Galloway
Rating: 4.79

4.8 Rating 3,996 Reviews

95 %

of reviewers recommend Jamieson Brothers

4.8

Based on 3,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1461202567

Email:

info@jbaseedpotatoes.co.uk

Location:

Rosefield Farm,
Annan
Dumfries and Galloway
DG12 6QX

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Jamieson Brothers 5 star review on 17th April 2025

221

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some daffadols but ended up with dwarf tulips instead without me being told that you didnt have daffs in stock.”

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Posted 1 year ago

“60L Cacti Compost isn't cheap but is the only one online. Shipping is insane at £23 for 4 bags which is £95 in total. Needs to find a cheaper courier.”

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Posted 1 year ago

“Disappointing no " technical help" available, great service, tell you about the product next spring !!”

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Posted 1 year ago

“3 star for you, 0 star for the courier. Website and ordering Ok but appalling service when it came to your delivery company you use. Cancelled the order as I needed the topsoil that day and they never found my property or made an effort to contact me. Called them and tried to re-organise in a time frame I was happy with but flatly refused to come back as the package was too far away yet admitted the driver was only in Buxton 25 mins away. Suggest you use someone else in future.”

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Posted 1 year ago

“The product arrived in good time and is now in use. The delivery let the experience down. Driver rude and disrespectful. Unlikely to use again and this is down to delivery.”

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Posted 1 year ago

“Potatoes sets good Communication for delivery could be improved a lot. Did not answer my message about delivery Only 19 sets in package”

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Posted 1 year ago

“Haven't received my order yet so can't comment.”

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Posted 1 year ago

“My review is really for the delivery company, APC!!as they claim to have tried to deliver twice before actually doing it. However both times I called Jamiesons to inform of the non- delivery, the lady that I spoke to was quite brusque and did not apologise for the delay in delivery!”

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Posted 2 years ago

“Ordered 10 tuber packs of first early Foremost and second early Charlotte. The Charlotte tubers arrived in good condition, but the Foremost had already sprouted and the ends of the shoots rotted off. I'm not sure they should have been sent out like this.”

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Posted 2 years ago

“Sorry I messages the wrong firm”

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Posted 2 years ago

“I wasn’t happy with the first earlies - the Duke of York. They had already sprouted far too much in arrival.”

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Posted 2 years ago

“The potatoes I bought are fine. However, I think that you should consider changing your courier. APC advised that they would be delivering the day after my order, and gave a 2 hour time slot in the late afternoon. They hadn't arrived by its expiry, so I checked the APC website for tracking. It showed that the driver was still on the first of 33 orders he had for that day. This didn't make sense, so I called the APC depot. I was told that the driver's tracking device wasn't working. When I asked when I could expect to receive my goods, I was told that he might have run out of time, and now be on his way back to the depot. I then had to ask when I would get the goods. It was like pulling teeth to get any info. Nothing was volunteered. I was finally told that the goods would be put on the next day's run. So I had to wait in the next day for the goods, which finally arrived around midday. This is my first experience of an APC delivery. Very poor. I've had many, many goods delivered by DPD over the past few years. Their depot is in Carlisle, much further away than APC's in Dumfries, and they have never failed to deliver on the notified day and time slot (which is 1 hour, not 2 like that of APC). Most people are reasonable if they are kept informed about progress. I had to do all the enquiring about where my package was. I cannot believe that the APC depot did not keep in contact with their driver. He surely had a mobile phone? Why did they not at least send me an email to let me know it would be the next day, instead of leaving me hanging about? Your goods are great - but until/unless you can choose a courier that meets its commitments, I would think twice about ordering from you again. Bob Bower”

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Posted 2 years ago

“I know I was late ordering the seed potatoes this year. But the ones I received were the tag ends of the stock. It's a good job they grow -”

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Posted 2 years ago

“Tried to order on iPad but could not get to where I could actually place order. After several attempts I phoned and got immediate helpful response and the potatoes arrived within two days . So thumbs down for internet ordering but full marks for telephone.u”

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Posted 2 years ago

“I have purchased seed potatoes from you together with fertiliser over a number of years. I made an error in purchasing 2kg through Amazon. They were your potatoes and in your packaging. They were twice the price buying a further 2kg direct from you. A further purchase of Red Douke of York 10 tubers cost approx 50pence/tuber. Rather expensive as Thomson and Morgan were less for both. I do hope you will review your pricing for next year.”

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Posted 2 years ago

“Products great but only 1days notice given by their chosen courier who then ignored request to delay delivery. Needs a more communicative and responsive delivery partner. I would be unlikely to buy from them again for that reason.”

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Posted 2 years ago

“Two varieties of seed potatoes were ordered and delivered. 'Casablanca' tubers looked good but 'Lady Christl' were wet and some tubers had blackened shoots and looked as if they had been frozen at some stage. I have put them in a cool dry place to chit and will see whether the 'Lady Christl' tubers were damaged.”

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Posted 2 years ago

“Order received promptly, how ever I will not be able to give any other response untill my potatoes are grown and harvested. The quality of them did not look first class but I will wait and see.”

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Posted 2 years ago

“Puzzling attitude to delivery standards”

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Posted 2 years ago

“Whilst the potatoes were in very good condition ther was rather a lot of very small ones that would never be any goos the grow for show and probably not produce a good crop for the table.”

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Posted 2 years ago

Jamieson Brothers is rated 4.8 based on 3,996 reviews