Jaques of London Reviews

Name: Jaques of London
Address: Suite 17B, Enterprise House,, Block 7, Enterprise Way, Edenbridge, Kent
Rating: 4.56

4.6 Rating 831 Reviews

88 %

of reviewers recommend Jaques of London

About Jaques of London:

About Jaques of London:
In 1795 Thomas Jaques took on his 15-year-old son, John as an apprentice. Together they established ‘Thomas Jaques: Manufacturer of Ivory, Hardwoods, Bone and Tunbridge Ware’ in Hatton Garden. We have remained a family run business ever since, with the same unwavering passion for quality games and toys.

Today we are ever-expanding our toy range and have been honoured with over 10 awards in the past five years as a result. Our Mini Minds Hub launched in 2020 to encourage learning at home. This is now stocked with over 150 free resources. We’ve been working for over 230 years to fill the world with more joy and we hope to keep striving for that goal long into the future. Why not come along for the trip with us!

Visit Website

Write Your review

Tell us how Jaques of London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jaques of London 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Order was so quick, packaging really nice and happy with purchase which can be a keep sake Quality of toys are marvellous. .”

Helpful Report

Posted 1 year ago

“Highly recommend the products, they are of excellent quality & value & they are beautifully packaged, very happy customer”

Helpful Report

Posted 1 year ago

“Quality. It’s an overused word in our society and rarely relevant. But not in this case. From the shopping experience, to the customer service, down to the details of the packaging and (not least) the products themselves, Jacques of London are just pure quality. I don’t recommend many products, but will be talking about this company to anyone who’ll listen.”

Helpful Report

Posted 1 year ago

“Beautifully wrapped. Very well made beautiful presents. Will definitely buy again.”

Helpful Report

Posted 1 year ago

“Service was excellent, but i cant write about the maze gift that I sent because it was sent directly to London and i am in the US.”

Helpful Report

Posted 1 year ago

“My grandchildren were delighted with their gifts of games. What fun we had playing with them after Christmas lunch. Many thanks to your team.”

Helpful Report

Posted 1 year ago

“Great to see some classic wooden toys is this plastic world”

Helpful Report

Posted 1 year ago

“Lovely toys, well wrapped came quickly. Thank you xx”

Helpful Report

Posted 1 year ago

“I would and have recommended Jaques of London re the quality and reasonable pricing of their lovely toys/games.”

Helpful Report

Posted 1 year ago

“Excellent item - well made. Delivered quickly, in a lovely package and without excess wrapping.”

Helpful Report

Posted 1 year ago

“Quick delivery, even during festive season, cheap postage and well packaged (even tied with a bow!) Impressed, would buy from this company again.”

Helpful Report

Posted 1 year ago

“Beautifully carved & painted. Not the first time I've bought from you and certainly won't be the last .”

Helpful Report

Posted 1 year ago

“If you want to buy a present of high quality then i highly recommend jacques the items come well packaged and presented very well wrapped in ribbon, i am very happy with my purchase which is fo rmy granddaughter for christmas and the quality is fantastic”

Helpful Report

Posted 1 year ago

“My son introduced me to JofL when buying presents for grandchildren. There's a great choice for children of all ages and it's easy to find something for every age group. Good service and great products. Better than having to trudge round different stores to find something suitable.”

Helpful Report

Posted 1 year ago

“Order arrived quickly and was beautifully packaged. Items have not been gifted yet so cannot comment on them, but pleased with the prices and ordering process.”

Helpful Report

Posted 1 year ago

“Product just as advertised. Prompt delivery. Good service.”

Helpful Report

Posted 1 year ago

“The toy was a huge hit - perfect for independent play and excellent to entertain my toddler! Fast delivery, perfect service”

Helpful Report

Posted 1 year ago

“Another perfect gift. Beautifully made and wrapped with such great care”

Helpful Report

Posted 1 year ago

“I would definitely recommend Jacques of London to anyone wanting quality toys for children. The box is beautifully wrapped and as it is a gift, I haven't opened it, but my granddaughter will be thrilled on .Christmas Day.”

Helpful Report

Posted 1 year ago

“Goods arrived as forcasted in good condition, very pleased with service.”

Helpful Report

Posted 1 year ago

Jaques of London is rated 4.6 based on 831 reviews