Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our service and products.
Happy gardening,
Trish
Hi there,
Thank you for your positive review! We're pleased to hear that your bulbs arrived promptly and in great condition. Your satisfaction is our priority, and we look forward to serving you again in the future!
Warm regards,
Team J Parkers Ireland
Hi Maggie,
Thank you for your wonderful review! We're delighted to hear that your plants arrived swiftly and in beautiful, healthy condition. Your satisfaction means everything to us, and we can't wait to assist you with your gardening needs again!
Warm wishes,
Trish
Hi John,
Thank you for your fantastic review! We're thrilled that you were impressed with our speedy delivery and the efficiency of your order. Your feedback motivates us to keep delivering top-notch service. We can't wait to assist you again soon!
Kindest regards,
Trish
Hi Brian,
Thank you for your lovely review! We’re glad to hear that your order was well packaged and arrived on time.
Warm wishes,
Team J Parkers Ireland
“A pleasure to do business with this firm who had the insight to open a centre in Ireland to cater for the many customers who because of Brexit, were unable to order from English firms because of the new rules.
I have to say that delivery is quick and the plants/bulbs are first class. J Parker will continue to be my first choice for buying my garden requirements
This order was for spring bulbs and they were dispatched as soon as they were available for shipping.”
Hi Marie,
Thank you for your amazing review! We're delighted to hear that our Irish depot has made ordering easier for you post-Brexit. Your feedback on delivery speed and product quality truly warms our hearts. We’re excited to continue being your go-to for all your gardening needs!
Warm wishes,
Trish
Hi Brian
The anemone nemorosa corms do always look shriveled. They dry out rapidly once lifted but a few hours in water for several hours will soften and rehydrate them and they will then be perfect for planting.
Please don't hesitate to reach out to our customer service team if you are unhappy with any of our products or need help and advice.
Kind regards, Trish
Hi Kathleen,
Thank you for your lovely review! We're so glad to hear that your ordering experience was easy and that your plants arrived quickly and in great condition. Your satisfaction is our top priority, and we look forward to serving you again!
Warm wishes,
Trish
“The bulbs all arrived correctly and in good condition, thank you. I've planted over 300 in the garden already!
My only thought is that it would have been useful to have an estimate of the delivery date and a notification that they had been dispatched, rather than just one from An Post to say they would be delivered the next day.”
Hi Dawn,
Thank you for your thoughtful review! We're thrilled to hear that your bulbs arrived in good condition. We appreciate your feedback regarding delivery notifications, and we'll certainly take that into consideration to improve our service.
Warm wishes,
Trish
“The plants I ordered Molinia arund. windspeil
Were not correct on arrival . I was sent Miscsnthus . I phoned was advised to use WhatsApp , which I did and sent pictures . Approximately 10 days past and I heard nothing , so I rang again . I was told that my query by WhatsApp falls off after 24hrs and I should have received a reply if it hadn’t been dealt with to say reopen . The customer service agent could see I hadn’t been sent anything and it was because of settings . I explained my issue again and received a reopen WhatsApp the following day . It said k had received the correct order and went on to explain that what I received might not look like the picture due to the changing seasons. I wrote back explaining that I had 40 years experience in the horticulture industry and what I was sent was incorrect . I received a reply to say that I would be refunded in full . I replied that this would not help the planting scheme I had planned . I’m disappointed that a horticultural expert didn’t call me or that replacement plants of the correct order wasn’t offered .”
Hi Neville
Thank you for your review and I am sorry to learn that our team didn't respond originally when you were contacted by us and I can see that steps have been taken to try and prevent this happening again in the future.
With regards the plant sent, our horticultural expert has advised that the correct item has been sent and I am sorry that you disagree with their findings. Had the item been replaced we believe that you would still of been unhappy as the stock looks exactly the same hence the refund.
Regards
Trish
Hi there,
Thank you for your feedback! I’m sorry to hear that your delivery experience wasn’t up to our usual standards, but it’s great to know that your plants are recovering. We appreciate your understanding and will continue to work on improving our service to ensure a better experience in the future.
Warm regards,
Trish
Hi Ann,
Thank you for your fantastic review! We're thrilled to hear that your order arrived quickly and in great condition. We can't wait to serve you again in the future!
Warm wishes,
Team J Parkers Ireland
Hi Siobhan,
Thank you for your wonderful review! We're so pleased to hear that your order arrived quickly and in excellent condition. Your satisfaction means the world to us!
Warm regards,
Trish
Hi Sam,
Thank you for your excellent review! We're thrilled to hear that you had a great experience with our service and products. Your satisfaction is what drives us!
Warm wishes,
Trish
Hi there,
Thank you so much for your lovely review! We're delighted to hear that your plant arrived well packaged and in beautiful condition. Your satisfaction is our priority, and your feedback truly brightens our day!
Best wishes,
Team J Parkers Ireland
“We had 5 roses delivered, the one that was individually packaged was perfect, the others that were packaged in pairs all suffered some slight damage.”
English
