“Once I spoke with someone, your website was easier to maneuver. It took longer to get the package than I had expected and date given, but that was a USPS problem.”
“I wish I knew the sideffects prior to ordering. My vet didn't tell me neither. I an not sure I can comfortable administering my dog Zenrelia . After researching the side effects especially administration around vaccines .
Though your staff have been great to deal with.”
“Customer service is excellent! My vet sent in an order and I received a phone call the next day asking if I had any questions! Shipping was quick and my Jasper got a Koala scarf!”
“My first order arrived in a timely manner, I received clear instructions on the dispensing of the medication for my pup Buddy. My only negative and why I didn’t give five stars was because there was no mention of my order being on auto ship and when my monthly order would be shipped, approx monthly target date.”
“We had a little difficulty setting up our profile. All of the questions were answered but we couldn't progress to the next page. It took quite a few tries to complete.”
“The medicine for Sweetie arrived sooner than expected and that was good. But the pen device comes out much faster than expected. I have to click it once and wait, otherwise it comes out rapidly and I end up wasting some of the medicine.”
