“Koala Health delivers quality pet medicines with true customer service! They have been very helpful in finding the fastest shipping methods and quick at correcting any errors or issues. Our precious kitty thanks Koala Health!”
“Koala was there when Loki, our 9 year old bulldog, needed his allergy meds and then Koala was there when we had to say good bye to our sweet chunky boy. We had just recieved his prescription and Koala were kind enough to credit our account. Thank you.”
“Good service but I entered the wrong address and it was too late to claw back. It took several weeks to get my package and my cat went one day without her meds.”
“New customers, transitioning to new vet and pharmacy. We were running low on our pet’s medicine and Koala Health did a great job of expediting the order. Everyone I spoke to was courteous and compassionate. Highly recommend.”
“We love Koala in our household! We have been using their services since 2021 when one of our senior dogs needed Proin and Carprofin to cope with her deterioration at the end of her life. The cost difference between our vet and Koala was significant for our monthly bills. After our sweet senior passed they sent us flowers and that meant a lot. We continue to use Koala for our flea/tick/heartworm meds for our two dogs and one cat and are very happy with them.”
“I want to say that the help from an employee, Renee was extremely helpful in ordering and getting me all the information I needed to transition my dogs medications.
Something affordable and very timely transaction!
Thank you!”
“I emailed and got no response for a couple of months. My dog needed heart worm pills a flea collar, I paid the vet $ to have a shot given to him for heart worm until I would finally receive it in the mail. I had also. Called your company. Finally after 2 months I was able to get my dogs things. I was told you couldn’t get ahold of my vet. Yet every time I call I get an answer or can leave a message.”
“First time with Koala and won't be the last.
Placed my order and after they varied the prescription notified me of a discrepancy. Was handled within the same email and everything was on track for delivery.”
“Unfortunately I'll have to pay slightly higher costs with Chewy as you only dispense as written. However if I just need or can afford a partial fill you won't. Chewy and human retail will.”
