“I misplaced half a bottle of Zycortal last month. I wasn’t due for next shipment for a few weeks. I asked if they could send a few weeks early and I got it within days. That is the way you handle customer service! Awesome!”
“I think koala is very convenient. My vet didn’t have my dogs medicine in stock and koala did. Once everything was verified it took maybe 2 days to receive it very reliable.I will be ordering from now on.”
“I like the ease that I have to communicate any change that I need to make in my orders. I always get an immediate response to emails and text messages. Thank you”
“Even though I didn't send the original script the first time around (thinking an electronic copy would suffice) everything worked out fine and I'll know in the future the process you require. After I got the script on the way, my dog's meds arrived quite fast. Thank you.”
“Easy to place an order with Koala. The shipment came in the best eco-friendly cardboard box I’ve ever received. Kudos to them for being environmentally conscious.”