“Pricing is competitive, delivery timely and items are securely packaged. Customer service is easy to speak with ( a live person 😂💪) and willing to address any concerns. They have been wonderful❤️🌈”
“Great experience and service. I emailed regarding updates on pets’ weights after their annual check ups and dates to ship. Staff responded and followed shipping dates as requested. Thank you.”
“My vet uses Koala for med orders and WOW! Game changer for me not having to drive to pick up. Love it! It was fast, well packaged, and since we're new, my doggo got a cute little koala bear neckerchief :)”
“I love the way I get to tex messages letting me know it is time for my little Loki"s medicine and it always arrives on time Koala is a very reliable company and?
The prices are awesome
Would recommend to anyone”
“cancel my auto refill pls. your meds are old with less than a year shelf life after I received it. i am not interested in working with you going forward.”
“A medication on auto-refill was sent to me sooner than I expected, and several months after our beloved pitbull Rudy had crossed the rainbow bridge -- which I did not report to them. Thye graciously refunded the cost of the medication and asked me to donate the unopened medication to a shelter near me.”
“The price of needles for insulin injection are fine but the price you are changing for insulin is $40 more than Chewy and I will have to get that elsewhere.”
