“Please consider not using the USPS for future deliveries. Shipment took about 3 wks to arrive. And inner box arrived with the medication separately from the outside packaging so the shipment was damaged by the USPS as well”
“Hoala is a very efficient pet pharmacy and they ensure you receive your order as promised. They have never let me down. I've never been disappointed and Mollie thanks you.”
“Love this company. Very easy to deal with. Always cheering helpful with anything you want to know. Prices for meds are great and they are mailed right to your home.”
“The person who helped me when I called for assistance was absolutely marvelous. She was courteous and very helpful. I would recommend Koala Health to anyone.”
“It came back to Koala health it’s been very good to me. They give me deals. It doesn’t cost me as much to take care of my dogs. My dogs are old and the medicine comes when it’s supposed to.”
“This was my first order with Koala. My vets office just partnered with them and I received a very nice discount on my first order. The ordering was simple and Koala communicated with me u til they approval went throug. The delivery was also quick. So far I am very pleased.”
“Did not receive email asking if I wanted to receive delivery of 2 bravecto. Did not have option to cancel and was charged for order although I did not need it”
“Koala Health's customer service is excellent. The representatives are quick to respond to any emails and effectively communicate with vet offices. I so appreciate their professionalism and always keeping in mind our pets' needs.”
“There was some initial miscommunication between my vet and Koala. After that got resolved, the Koala website was easy to use, we got our order promptly, and there was even a small gift and and a handwritten note inside.”
“A startup discount code was a great way to pull people in. Your customer service replied back in a timely manner and helped me fix my issue with ordering. Loved the bandanas for the dogs to welcome them.”
“Very happy with the service at Koala Health. They are always on top of things. Not only don’t I need to explain things more than once, they are ahead of it and doing what needs to be done to make me happy.”
“I ordered heartworm medication once from a different company last year from Bestvetcare.com, now this year a company with a different name Koala Health has slammed me with a fraudulent billing I did not authorize. We don’t appreciated being cheated.”
