“Took longer than expected to ship, but shipped overnight. Some of the cream had come out and was in the cap when received, possibly because of how warm it got while shipping. It is unavoidable where I live.”
“The service is convenient, however, the packaging is not practical nor environmentally friendly. The excess packaging and individual wrapping of each pill is not necessary. A simple bottle would be smaller to mail and easier to open and administer. Please provide an option to have medications delivered in small bottles instead of all the plastic and cardboard. Thanks.”
“Customer service is great but for the trazadone I recently punched the cost was twice what I was paying with Covetrus, going forward I will be using Chewy, for 120 tablets it's much less, 20.40, I just paid 49.99 for 100 thru your pharmacy”
“I would like to say thank you to koala health. The way they put my dog's name on his bottle of meds. It's really a neat thing. Prompt service and the people that I got to talk to are very helpful.”
“I started ordering my pets meds through Koala. The delivery time was good, and the cost was even better. I had been using a different company, but the switch I made to Koala was a good one for sure😁”
“very impressed with you. The availability to email directly with information about my pets is invaluable. The attention to detail you made towards the prescription was greatly appreciated.”
“Obtaining my pet's prescriptions has never been easier or more convenient than using Koala to fill them. The shipping is very fast and always arrives on time. Never again will I load my dogs up into my truck for a trip to the vet's office just to get medications. Shopping online is simple and easy with everything Koala has in the store. Thank you for a job well done!”
