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Koala Health Reviews

4.6 Rating 15,799 Reviews
91 %
of reviewers recommend Koala Health
Koala Health 5 star review on 11th October 2025
Cynthia B
Koala Health 5 star review on 18th September 2025
Frank M
Koala Health 5 star review on 12th September 2025
Toni S
Koala Health 5 star review on 9th September 2025
Kim K
Koala Health 5 star review on 9th September 2025
Kim K
Koala Health 5 star review on 23rd August 2025
Toni M
Koala Health 5 star review on 23rd August 2025
Toni M
128
Anonymous
Anonymous  // 01/01/2019
After having to check with our Vet about delay in shipping if was discovered Koala had misspelled our dog’s name, all is great. Medication actually arrived early.
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I don't remember making a second order for Seresto Flea & Tick Collar for Dogs so, when it arrived, I assumed it was on Autoship. I now see that it wasn't. Ebony unfortunately has died so please do not send anymore collars. Bob Waldron
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First time using the service .. so far so good:)
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I was pleased with the Customer Service and I received the products I ordered in a reasonable time. I would recommend Koala Health to a friend.
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Excellent service....on time product when using auto ship
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Service and products are amazing! Price is really good.
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Koala always has great deals that surpass any other retailer. Their shipping is quick and their packaging is flawless.
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I want to cancel my subscription and never received a reply, yet 3 other emails from you
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Excellent customer service.
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My first time using Koala Health and it was a very easy process to order my heartworm medication. Product delivered as promised and had a very nice welcome bandana for my pet to wear.
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Always on time
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Beneficial, and fast shipping.
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Awesome service thank you. And great customer service.
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I ordered my first order using a promo code. I received it as ordered and even got a welcome packet! Thank you Koala!
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You were very easy to use, but I have to say, I still would rather go through my vet. Having to go through several places to get stuff for my pets is confusing. But you were helpful as you could be. Thank you.
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My first order and experience was excellent. I love that they are connected to my vet so all I have to do is order what I need and they get the vet confirmation. It made it easy and once I got that, I will do autoship so I never have to think about heartworm protection, it'll just come!
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The price was great! I needed the shipment faster. I called and they made it happen!
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Buying from Koala was a wonderful experience. It was easy, with good communication, and I received my pup's meds very quickly. I also appreciate the hand written note welcoming us into the Koala family. That was a nice touch!
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Medicine took extremely long to process and ship. It took 2 weeks from order places to it arriving.
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Only have had one problem with Koala with my dogs flea and tick medicine. Did not receive even though they showed it had been. We checked with neighbors and none had received it. Advised Koala and they sent us another pill. Took a little bit of time to get it but we were so grateful to finally have her flea meds. It works really well. Have had a problem with flea or ticks ever.
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Koala Health is rated 4.6 based on 15,799 reviews