“I have been getting my dog a prescription eye drop for many months now and koala has helped me every step of the way. I appreciate that customer service!”
“Very nice shopping experience. Easy website to navigate. I'm happy to have the oppertunity to purchase my pets meds online. I was having to drive 20+ miles to the vet I use (mkhp) to p/u my pets rx. This is so much better! Thank you also for the coupon discount. That was such a great help as I'm on a fixed income. The rx arrived in a very timely manner and in excellent condition. Prices are reasonable. Just overall a great experience. Thanks much.”
“Very slow service. Two weeks elapsed between ordering and receiving antibiotics my dog needed, unnecessarily prolonging his discomfort. My vet had to call to get things moving along. Would not recommend.”
“The first few uploaded payment receipts were accepted. However, the last recent one was uploaded 3-4 times (same way as the previous ones) and it was denied each time. Now my window to receive points is closed because it has been over a month. I contacted them and they told me what to do and I did, but it was still denied. Not sure what is going on.”
