“I love Koala health. My medicines come right on time, no need to coordinate refills with CVS or other pharmacies like I need to for my pup's other medicines. Hopefully one day they'll carry all the drugs he needs!”
“My problem was eventually solved after long waits on the phone and the assistance of a supervisor. I was disappointed that I had to spend so much time arguing my case when Koala Health clearly made an error in my shipment.”
“The medication I receive on auto refill keeps trying to ship to me every month and I have to keep calling or emailing bc it’s an every 3 month medication.”
“Because I get the personal phone calls to ask about my medicine that’s being ordered, And I feel like I’m not just getting medicine from a drug company and that’s all that’s cared about.”
“The medication I ordered arrived quickly and came with an instruction card and a printout with information on the medication. There was also a toy inside for my cat. I’m very satisfied with the order.”
“Automatically shipped out a package but I was never aware I was signed up for auto renewal. You go to the website, and there’s no option to cancel. On top of it, the shipment arrived about 4-5 days late.”
