“Customer service was incredibly friendly. I went with the service to save money, and had a code to save 65%, but compared to the vet..i saved only $20. I ended up having to play phone tag with the company and vet to make sure the script was approved. I prepared in advance to make sure my dog was covered for tick meds and bc of the phone back and forth, order was canceled, then reordered, my dog went without his meds for a month. Doesn't quite seem worth the hassle.”
“The process was too long. Chewey was more efficient and faster. My dog is on gallaprant and another supplement the vet prescribed. It took over two weeks for the verification of the prescription to sending the meds. Too long of a process as my dog now is on heart medication and I didn't use Koala due to slow response and shipping. I used Chewey to make sure I received his prescriptions promptly.”
