“Your response to my email inquiry was extremely rude, disrespectful, and completely unnecessary. Also, the email sent to me did not include any response to the most important information that I had sent in my original inquiry. I will never use your "service" again. I will share my Koala experience with my friends, family, and on social media platforms to make sure that everyone I care about will never have to be disrespected the way I was.”
“The medication arrived on time, and I appreciate the packaging. However, my name is Mary-Lou, and it was shortened to Mary. Not a huge deal, just a pet peeve.”
“Received my pet’s prescription quickly. Loved the added touch of a handwritten note and a bandanna! Saved a substantial amount of money by buying 6 months of medication at once.”
