“Very long shipping times are inconvenient when ordering for your pet to receive a regular monthly dose… I am almost a month behind or more. Tracking info wasn’t updated for several days either. If this continues we will consider using another provider.”
“You have excellent customer service, I ended up calling not once but twice about my order. Your customer service representative was just incredibly kind and helpful. My order was received quickly and correctly. Thank you!”
“Koala Health has always answered my emails in a timely manner. They have always helped me change an authorship order if necessary. The meds for my furbaby always arrive on time. I love the convenience of Koala!”
“Our little dog was having digestive problems and Koala put our order on hold, until our Vet could find out what was causing her problems. Started on a new medication and her stomach is feeling much better. So nice of Koala to hold our order for a few weeks.”
“I like koala, but I was disappointed in my last delivery. I ordered medication on April 12th and did not receive it until April 27th. In the meantime, my dog had run out”
