“Great communication. Easy to order and subscription reminder sent via email with sufficient amount of time given to cancel if needed.
Shipping/delivery is excellent.”
“My kitten has ringworm, very contagious. So I have ringworm as well. He was diagnosed on June 24th. I oredered the medicine on June 25th and it didn't arrive until July 5th. It's WAY WAY too long. Fortunately I found a local pharmacy that had it on hand. So I will NEVER order from you again. I'm not the only one in my area. I really need to get my money back since your shipment arrived so late I no longer need it.”
“My vet gave me a code for a 65% discount that when I entered said was only valid if used by the vet. I gave my credit card info to the vet who placed the order,and after i received the order, the discount was only 37%. This will be my only order from Koala if this is the norm. My local Sam's has good canine products, and has very good customer service.”
“Wish there was a better way to reorder once denied it should have a reorder and where you don't have to be put data in and we put codes in for pricing other than that I will try again”
“Communication with customer service was incredible. Staff reached out as soon as I emailed them and were able to confirm orders with my provider. Meds were sent out in a timely manner and received in a reasonable amount of time. Medications were well packaged
I’m glad I found this pharmacy for my pet and would highly recommend.”
