“Loved the 'surprise and delight' inclusion of the cute litttle Koala scarf. My Frenchie will wear it proudly.
Order arrived promptly. All good. Thank you.”
“This was my first time using Koala. Great service. Great shipping time. It really made my day when I opened the box and there was a HANDWRITTEN note from a Koala team member and a couple bandanas for my Smith & Wesson. I am so thankful that my vet turned me on to Koala. I used to use and even worked as a pharmacy tech for a big online pet pharmacy and they can not even hold a candle to Koala's personalized service. I was even so impressed with the Koala, the company, I applied for a job with them.”
“Koala was very good, ordered my dog flea/tick treatment, they confirmed with my veterinarian and filled supply. This was all done and mailed to my home in a week. Great price and great service”
“Love your company, but your website interface needs WORK: individual images on product pages are way too small (can't read any of it), and the magnification tool OVER-magnifies, so that you STILL can't read it (e.g. on the dental chews I was browsing, using the magnifier showed me ~2-3 letters). Also, it would be nice to see better descriptions of the over-the-counter items: I needed to research them on google. Please fix these so I can recommend your site!”
“After some back and forth between the vet and koala, everything was sorted out and sent. It seemed to take a long time to arrive but I ordered early so there were no issues there. Shipping here is always a game of patience.”
