Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.74

4.7 Rating 833 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.7

Based on 833 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 2nd May 2025

Anonymous

Kukoon Rugs 5 star review on 25th April 2025

Anonymous

Kukoon Rugs 5 star review on 24th April 2025

Aysun Kaya

Nadine McCann

500

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time purchasing from kukoon and not the last time either.very happy with my rug and alot cheaper than purchasing from the shop.quality is excellent.”

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Posted 5 months ago

“Good sivervise”

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Posted 5 months ago

“Great price. Great service. Delivery prompt. Very happy with my choice. Colours true to picture on line. Would definitely recommend to others”

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Posted 5 months ago

“Love these rugs I have them all over my house such good quality and definitely recommend to get the underlay keeps the rug securely to the floor”

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Posted 5 months ago

“I am very happy with your service,thank you.”

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Posted 5 months ago

“Colour darker than shown, but I'm happy with the quality and price. Dispatch was quick. Would use the site again.”

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Posted 5 months ago

“Ordered rug and it was delivered following day!Very pleased with excellent service”

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Posted 5 months ago

“Fantastic service - delivered within 2 days of ordering. Lovely quality and exactly as seen on website. Will definitely be back for more!”

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Posted 5 months ago

“I’ve been buying with them for 4 years now. I LOVE the quality of the rugs the price and speedy delivery! Thank You!”

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Posted 5 months ago

“Excellent company - easy to make order. Fast delivery. Great quality rugs. Would highly recommend.”

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Posted 5 months ago

“All three rugs I purchased were exactly as shown on the website. Excellent quality for the price. I am very happy with my purchase and would definitely recommend this family run business.”

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Posted 5 months ago

“Loved the carpet really good quality and fast recovery took two days”

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Posted 5 months ago

“I recently bought a Washable Distressed Blue Area Rug for our living room. Love it. Nice size (with plenty of size options) and delivered in great time and condition.”

Kukoon Rugs 5 star review on 11th November 2024

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Posted 5 months ago

“Lovely rug. Great quality.”

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Posted 5 months ago

“Quick dispatch, but disappointed as both ends were badly frayed, having to buy edge protectors to stop further fraying”

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Posted 5 months ago

Hi there, Can you please contact support@kukoon.com so we can look into this further for you? Thanks Kukoon Customer Care

Posted 5 months ago

“Rug received within two days or ordering. Colour and style as expected and looks great in my hall to warm up newly laid wooden flooring. Also ordered the anti slip matting (it's bigger than the rug so assume I need to trim to size). Not washed yet but really pleased so far with the purchase.”

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Posted 5 months ago

“I am a returning customer. Great quality, low price and free delivery. Delivery was fast.”

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Posted 5 months ago

“Absolutely fantastic service and customer care, thank you 😊”

Kukoon Rugs 5 star review on 9th November 2024

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Posted 5 months ago

“I was nervous about ordering a rug online but i am delighted with my rug. So soft and great quality!”

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Posted 5 months ago

“Not overly impressed Poor quality Not worth money in my opinion”

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Posted 5 months ago

Hi Gavin, I'm sorry to hear that you are unhappy with your purchase. To resolve this matter, please contact support@kukoon.com. Thanks so much Kukoon Customer Care

Posted 5 months ago

Kukoon Rugs is rated 4.7 based on 833 reviews