Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.77

4.8 Rating 968 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.8

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 16th December 2025

Janice Howard

Hanna Taranenko

Kukoon Rugs 5 star review on 14th December 2025

Jenni Ackerman

Kukoon Rugs 5 star review on 13th December 2025

Tracey Clohessy

797

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality rugs for reasonable prices”

Helpful Report

Posted 11 months ago

“Delighted with our Rug”

Helpful Report

Posted 11 months ago

“Absolutely love my new rug. Great quality. And an unbelievable quick service. Ordered On. Monday evening and arrived Wednesday 🙌”

Helpful Report

Posted 11 months ago

“My third order from Kukoon. Lots of choice, speedy delivery, great quality. I’m always surprised the rug looks better in real life than online. Highly recommend this company.”

Helpful Report

Posted 11 months ago

“Excellent service from Kukoon Rugs .. Excellent quality at a very good price ..”

Helpful Report

Posted 11 months ago

“Very impressed placed order and it was Delivered very quickly .I have not put the carpet down yet but it looks good quality , and value for money I would recommend this company .”

Helpful Report

Posted 1 year ago

“Have purchased a couple of rugs from Kukoon,great quality and a very prompt service and delivery..Will be back for sure..”

Helpful Report

Posted 1 year ago

“First time customer. Very happy with my purchase”

Helpful Report

Posted 1 year ago

“Beautiful design and seems to be high quality.”

Kukoon Rugs 5 star review on 6th January 2025

Helpful Report

Posted 1 year ago

“Speedy delivery and very professional support team. Very happy with my purchase. The rug anti slippery layer is a bit overpriced though. The rug is of good value.”

Helpful Report

Posted 1 year ago

“Very good rug for the price, looks just like the photos. Fast delivery and good packaging.”

Helpful Report

Posted 1 year ago

“Super service and gorgeous rugs.”

Kukoon Rugs 5 star review on 21st December 2024

Helpful Report

Posted 1 year ago

“very prompt service of order and return”

Helpful Report

Posted 1 year ago

“I was so pleased with the two rugs I ordered. Both arrived in excellent condition. Will defiantly be ordering more.”

Helpful Report

Posted 1 year ago

“Fantastic service I bought in store I had purchased 2 rugs one didn't suit colour of room.brought it back . Ordered a diffrent one then.relised it was going to be 2 big later theatre evening Returned to shop.mext morning first thimg Rachel dealt with me i think I was her first customer and talk.aboit have a nightmare customer first thing (me) Well she was fantastic she got it all sorted Had my parchal refund inm3 days and the rug was delivered at 8.05 by gas next morning . Hands down best customer service I've had in.a very long time I'm.not one for writing reviews but with the hassle free service I had to . Thank you Rachel innthe Newry store you went over and beyond . Leonora”

Helpful Report

Posted 1 year ago

“They sent me the wrong rug..my order was kr86496 & I paid €88. I have received order 5836502…cheaper rug but €88 gon through my bank. Teresa Walsh T12 E4WF”

Helpful Report

Posted 1 year ago

Hi Teresa, We have reached out to you directly regarding your order. We hope to get this issue resolved for you as soon as possible. Take Care Kukoon Customer Care

Posted 1 year ago

“I ordered a new bath mat I got it during the week it is lovely with cream in it as well the delivery was very quick and it was packed really well I have ordered quite a few items from kukoon rugs and I Haven't been disappointed yet I would recommend the company to other people janette lawrie Scotland”

Helpful Report

Posted 1 year ago

“The quality of the rug is great. Very good customer service. Very pleased with my purchase. Will definitely be ordering from Kukoon Rugs again.”

Helpful Report

Posted 1 year ago

“As usual Kukoon didn't let me down, thank you I am so delighted with my new rug. I got it in the Black Friday sale, it was delivered in what seemed like hours, the quality for the rug was great especially for the price.”

Helpful Report

Posted 1 year ago

“Lovely runner rug, just what I wanted. Second time I have purchased from Kukoon. Great service and very quick delivery, thank you!”

Helpful Report

Posted 1 year ago

Kukoon Rugs is rated 4.8 based on 968 reviews