Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.77

4.8 Rating 968 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.8

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 16th December 2025

Janice Howard

Hanna Taranenko

Kukoon Rugs 5 star review on 14th December 2025

Jenni Ackerman

Kukoon Rugs 5 star review on 13th December 2025

Tracey Clohessy

797

Anonymous

Anonymous // 01/01/2019

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“Have stayed with Kukoon for many years now and they never disappoint, absolutely love my new rug as I did all previous rugs ❤️”

Kukoon Rugs 5 star review on 11th March 2025

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Posted 10 months ago

“I was very happy with the quality and price of my rug. When in the store staff were lovely and helped with the return of a smaller rug and ordered a larger rug which I kept. Would definitely recommend Kukoon Rugs.”

Kukoon Rugs 5 star review on 9th March 2025

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Posted 10 months ago

“Beautiful rug and great service, perfect if you have pets & very quick delivery”

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Posted 10 months ago

“Excellent quality true to photos online.I highly recommend this company I have had 6 rugs from them.Great packaging and fast delivery.The only thing I would say ,this was a big rug 160x230 it is light in weight I made a mistake not getting anti slip on.I have bought a slip mat which is perfect for the rug.This rug was put on a solid polished wooden floor my mistake.”

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Posted 10 months ago

“Love my new rug , colours are a perfect match for the room. Very good service with prompt delivery. Thank you”

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Posted 10 months ago

“Excellent service. Very prompt delivery.”

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Posted 10 months ago

“Beautiful rug, really works well with anti slip mat. Highly recommended”

Kukoon Rugs 5 star review on 6th March 2025

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Posted 10 months ago

“Love my rug swift delivery delighted with my purchase.”

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Posted 10 months ago

“Lovely rug, perfect for my space (my second purchase of Kukoon rugs), although it’s a large rug and I’m sceptical it would ever fit in my washing machine! Very quick delivery”

Kukoon Rugs 5 star review on 4th March 2025

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Posted 10 months ago

“Not as great as the first rug I got which I loved it. you can see the underlay through the pile and is very thin and not fluffy. It looks good though but not comfy”

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Posted 10 months ago

Hi there, Sorry to hear you are not happy with your order. Can you please contact support@kukoon with photos so we can resolve this issue for you. Thanks so much! Kukoon Customer Care

Posted 10 months ago

“Beautiful rug, great quality, very fast delivery, can only recommend”

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Posted 10 months ago

“I am very pleased with the rug and runner that I bought for our new home. They were stylish, affordable and superb quality. It is also a plus that the rugs are washable. I will definitely recommend Kukoon Rugs!”

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Posted 10 months ago

“Love my rug, good quality, reasonable price, fast delivery.”

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Posted 10 months ago

“Lovely showroom with lots of rugs easily viewed. Staff are fantastic allowing us to try rug at home before purchase. As we needed the rug asap they contacted the manufacturer and courier to expidite the delivery. Many thanks to kukoon for a seamless purchase.”

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Posted 10 months ago

“Good quality for the reasonable price paid, the colour changes accoding to lighting. Ideal walk in mat for what I needed that was a bit different. Dispatched quickly and good comms from company.”

Kukoon Rugs 5 star review on 27th February 2025

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Posted 10 months ago

“Very helpful staff in the Newry showroom - product arrived promptly - overal lwe are delighted with it.”

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Posted 10 months ago

“Very happy with the rug and the process. Beautiful white rug, much cheaper than anything else I could find. Delivered in less than a week.”

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Posted 10 months ago

“Great service and great quality products.”

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Posted 10 months ago

“Delighted with this rug, will use this company again when I'm wanting rugs Even the cat approves”

Kukoon Rugs 5 star review on 25th February 2025

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Posted 10 months ago

“I can't rate Kukoon Rugs highly enough. Top quality, fabulous collection, top-notch customer service and excellent value for money. I bought a rug for my house in Dublin and the buyer of my house asked if I could include it as part of the sale. I agreed but since we moved to Spain I've been looking for similar to no avail. So I just bought the same rug again and thankfully Kukoon deliver to Spain! Thanks so much guys! I'm thrilled and I highly recommend!”

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Posted 10 months ago

Kukoon Rugs is rated 4.8 based on 968 reviews