Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.74

4.7 Rating 831 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.7

Based on 831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 27th April 2025

497

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have two orders with kukoon and stlll have not recived them have tried ringing and no ans have left a message no reply so can’t give a review yet”

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Posted 5 months ago

Hi there, I'm sorry to hear you are experiencing a delay with your order. Our couriers are currently experiencing a backlog at their regional depots due to black Friday sales. Can you please contact support@kukoon so we can resolve this issue for you? Thanks so much Kukoon Customer Care

Posted 4 months ago

“Excellent Quality, Great price and super fast delivery. Will be ordering many more!”

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Posted 5 months ago

“Absolutely fabulous quality and service”

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Posted 5 months ago

“The Zoe rug is absolutely amazing. So much nicer than I expected.”

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Posted 5 months ago

“Fantastic choice of rugs and fantastic service on delivery.”

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Posted 5 months ago

“As always fabulous service and a great price. Mind you I did have to wait for discount offer..as have noticed increasing prices even on your Outlet..where I purchase from all the time. Was getting disheartened but glad I kept faith!!”

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Posted 5 months ago

“Delighted with the quality colour did look brighter in your picture, but I have grown to like it, delivery just couldn't have been quicker got it in 24 hrs super.”

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Posted 5 months ago

“Kukoon rugs are constantly of a high quality and delivered promptly and keeps the customer advised on date of delivery. Very customer focused company to deal with.”

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Posted 5 months ago

“Love our Kukoon washable rug. Hardwearing and has withstood many spillages!”

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Posted 5 months ago

“Our rug was delivered carefully packaged and is exactly as expected, soft and durable and spot on for colour. Would highly recommend this company. Easy to order, great website and a very happy customer”

Kukoon Rugs 5 star review on 3rd December 2024

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Posted 5 months ago

“Have used this company for outdoor rugs as well as the hall runner I’ve just purchased. Excellent quality and price Quick delivery”

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Posted 5 months ago

“Absolutely love this rug! So beautiful and stunning! Elevates the room to the next level”

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Posted 5 months ago

“Excellent customer service. Very happy with my rug. Will definitely recommend abd order again.”

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Posted 5 months ago

“Have bought rugs from kukoon.before lovely rug good price speedy delivery the only downside was the two rugs were quite creased they needed to be rolled a lot tighter and bound more tightly hence quite a lot of creases hoping the creases will drop.out after a while”

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Posted 5 months ago

“The rug was even nicer than I thought it would be. Very good price and delivery was free and one day early. I had been trying 2 other retailers, one who took my order until I tried to pay. They couldn't deliver. (Not just any high street retailer either) Next online retailer accepted order for a rug, anti slip under rug and £15 p&p. After payment accepted I got email saying rug wasn't available for delivery and refund would be made. I then had to ask for further refund as I didn't need any slip mat, as I wouldn't need it without rug, nor did I want to pay postage. So glad that Kukoon selection and delivery was so easy. Thank you.”

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Posted 5 months ago

“Love the shaggy rugs from here”

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Posted 5 months ago

“Good quality rug but they have become expensive in comparison to my local shop. I could have purchased a very similar rug for 35 euro from my local Speedy delivery and easy Web site easy to use.”

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Posted 5 months ago

“It is a super rug and lets my under floor heating warm the room successfully”

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Posted 5 months ago

“Way smaller then expected can’t use it in my sitting room”

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Posted 5 months ago

Hi there, Sorry to hear you are not happy with your order. Can you please contact support@kukoon so we can resolve this issue for you. Thanks so much Kukoon Customer Care

Posted 5 months ago

“reasonably priced and attractive. good that it is washable with a new puppy. very fast delivery.”

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Posted 5 months ago

Kukoon Rugs is rated 4.7 based on 831 reviews