Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.74

4.7 Rating 830 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.7

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 27th April 2025

497

Anonymous

Anonymous // 01/01/2019

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“My rug was delivered very promptly and efficiently. I'm very pleased with it and it goes well in my new kitchen/dining room. I've purchased the underlay which adds to the coziness of the rug.”

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Posted 4 months ago

“Second time ordering very quick delivery and good price”

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Posted 4 months ago

“The runner is of good quality”

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Posted 4 months ago

“Good quality rug, nice colour a little lighter than I hoped but it works well in my hallway. Would like to be able to get swatches for colour matching if possible. Overall good experience.”

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Posted 4 months ago

“Great rugs love the cool designs just ordered another one”

Kukoon Rugs 5 star review on 7th December 2024

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Posted 4 months ago

“Great price and Quality Rugs , fast delivery . Thank You”

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Posted 4 months ago

“Excellent service and fast delivery. Delighted with my purchase. Very good value.”

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Posted 4 months ago

“Looks lovely quality realky happy for the price i paid . Great service too”

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Posted 4 months ago

“I like the rugs very good quality at reasonable prices”

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Posted 4 months ago

“Excellent customer service, fast and clear answers for my questions .”

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Posted 4 months ago

“Very easy to order delivery very quick”

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Posted 4 months ago

“Great job. Easy to navigate web site, easy to order & quick delivery. Many thanks.”

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Posted 4 months ago

“I am so impressed with both the service and the quality of the rug I have purchased from Kukoon. Been looking for a rug for my living roon since we moved in nearly 2 years ago but nothing had caught my eye. Came across Kukoon and found the perfect rug to match the decor. Ordering was simple and easy, disptach and delivery was very quick. Absolutely love the rug, a perfect match and finishes off the living room, Thanks”

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Posted 4 months ago

“Found Kukoon online and was very impressed with the professional and speedy service I received I bought the supersoft shaggy large Echru. 7' by 13' carpet and also in beige 170 cms x 120..same Supersoft shaggy..all I can say is WOW!!! FAB!! WELL WORTH IT!! DEFINITELY RECOMMEND..😀 The company is in N Ireland I'm in Durham..delivered within 3 days..”

Kukoon Rugs 5 star review on 6th December 2024

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Posted 4 months ago

“Well, should recieve rug days ago and nothing, and now they want me write review?😂”

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Posted 4 months ago

Hi there, I'm sorry to hear you are experiencing a delay with your order. Our couriers are currently experiencing a backlog at their regional depots due to black Friday sales. Can you please contact support@kukoon so we can resolve this issue for you? Thanks so much Kukoon Customer Care

Posted 4 months ago

“I have not received my rugs yet. It's GLS that are at fault not kukoon whom I have purchased from several times”

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Posted 4 months ago

“Beautiful rug delighted customer, delivered very quick, will be getting more 😊”

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Posted 4 months ago

“Carpets are really top quality and the service was so efficient from purchase to door 3 days unreal”

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Posted 4 months ago

“I'm always delighted with Kukoon. The rugs are good quality, reasonably priced and delivered within a couple of days.”

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Posted 4 months ago

“Superb, ordered two rugs on the 30% off sale. Ordered exactly the same as ones I have that have flattened over the last 3 years. Really good quality, long lasting as they are continually walked over and laid on by dogs. Just waiting for room to be decorated and I'll be back for more. Fast delivery.”

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Posted 4 months ago

Kukoon Rugs is rated 4.7 based on 830 reviews