Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.74

“Superb, ordered two rugs on the 30% off sale. Ordered exactly the same as ones I have that have flattened over the last 3 years. Really good quality, long lasting as they are continually walked over and laid on by dogs. Just waiting for room to be decorated and I'll be back for more. Fast delivery.”

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Posted 4 months ago

“Always delighted with all my Kukoon Rugs.Super smooth transaction.Items are so like adverts. Vibrant,colours amazing,grandchildren love to roll around on the soft fibre,preferable than chairs. Never late with delivery and prices are fantastic,”

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Posted 4 months ago

“I would write a better review if I had received my rug”

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Posted 4 months ago

Hi there, I'm sorry to hear you are experiencing a delay with your order. Our couriers are currently experiencing a backlog at their regional depots due to black Friday sales. Can you please contact support@kukoon so we can resolve this issue for you? Thanks so much Kukoon Customer Care

Posted 4 months ago

“Beautiful rug! I ordered a runner (80x150) for the entrance. It looks perfect, stays in place with the underlayer. Fast delivery!”

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Posted 4 months ago

“I have not received the rug I purchased as IFS Global Logistics Ltd have not delivered on the 2 dates I have ibeen given.”

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Posted 4 months ago

Hi there, I'm sorry to hear you are experiencing a delay with your order. Our couriers are currently experiencing a backlog at their regional depots due to black Friday sales. Can you please contact support@kukoon so we can resolve this issue for you? Thanks so much Kukoon Customer Care

Posted 4 months ago

“Just what I wanted for. The end of my bed perfect colur”

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Posted 4 months ago

“So pleased with my last rug had it for about 5 yrs still like new so decided to get another when I seen it on your site thanks so much good delivery Thank you so much”

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Posted 4 months ago

“fast delivery and excellent quality rug. I am very happy with my purchase. I have made several from this company and have never had an issue”

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Posted 4 months ago

“My rug has NOT arrived”

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Posted 4 months ago

Hi there, I'm sorry to hear you are experiencing a delay with your order. Our couriers are currently experiencing a backlog at their regional depots due to black Friday sales. Can you please contact support@kukoon so we can resolve this issue for you? Thanks so much Kukoon Customer Care

Posted 4 months ago

“Really happy with the quality of the rug. Delivery was very quick”

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Posted 5 months ago

“Super value, prompt service, this is my 4th rug and I’m never disappointed with the quality.”

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Posted 5 months ago

“Trying to return a rug- emailed and agreed a day for collection by courier. Stayed at home all day, no one called. Have been emailing and tried phoning to no avail. Still waiting on someone to get back to me. Most likely won't order again as very frustrating.”

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Posted 5 months ago

Hi there, I'm sorry to hear that the courier has failed to collect your order as planned. Can you please contact support@kukoon.com to get this issue resolved? Thanks so much Kukoon Customer Care

Posted 4 months ago

“Rug is a beautiful colour, just a little bit thinner than I expected. Delivery was very fast. Price good too.”

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Posted 5 months ago

“Lovely our new rug! Excellent value and quick delivery too!”

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Posted 5 months ago

“Great Black Friday sale. The rug is fantastic!”

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Posted 5 months ago

“Great value and service as always from Kukoon Rugs”

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Posted 5 months ago

“Love my rug this is my second one”

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Posted 5 months ago

“My rugs arrived so promptly,well packaged and no hassle....beautiful rugs”

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Posted 5 months ago

“Excellent service, we didn’t go for the anti slip option for underneath (which we regret) but the rug is incredible and looks really well in our sitting room. It arrived in 2 business days”

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Posted 5 months ago

“Wow what great quality this rug is made my kitchen look so good . Going to buy another one for my dining room.”

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Posted 5 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs Reviews