Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.74

4.7 Rating 830 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.7

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 27th April 2025

497

Anonymous

Anonymous // 01/01/2019

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“As usual Kukoon didn't let me down, thank you I am so delighted with my new rug. I got it in the Black Friday sale, it was delivered in what seemed like hours, the quality for the rug was great especially for the price.”

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Posted 4 months ago

“Lovely runner rug, just what I wanted. Second time I have purchased from Kukoon. Great service and very quick delivery, thank you!”

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Posted 4 months ago

“As a repeat customer I am once again very pleased with my new rug. It arrived very promptly ,was well packaged and competitively priced”

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Posted 4 months ago

“Delighted with the rug and the fast service ! 👏👏👏”

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Posted 4 months ago

“Excellent fast delivery thanks”

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Posted 4 months ago

“Easy website & good prices”

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Posted 4 months ago

“Really soft, good thickness, feels great quality, second kukoon rug, would recommend.”

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Posted 4 months ago

“Superb quality rugs with fast delivery . Highly recommend kukoon”

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Posted 4 months ago

“First time ordering from this company, love the runner mat, great servive & very prompt delivery. Easy to order on line. Will definitely shop here again❤️❤️❤️”

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Posted 4 months ago

“I recently ordered a rug. It arrived very quickly, within 3 days of my order. The rug was exactly as seen on your website so I'm very happy with my experience.”

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Posted 4 months ago

“I’m so pleased with my rug. It is such good quality and was delivered in a couple of days. I will definitely be using Kukoon again and have recommended to all my family and friends. So affordable too, it is perfect in my dressing room!”

Kukoon Rugs 5 star review on 12th December 2024

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Posted 4 months ago

“What an excellent company. There was a problem with the company delivering my rug and I thought it was lost at the delivery point. Contacted Kukoon customer service and they were excellent, responding quickly. No issue about either sending a replacement or refunding. The rug is lovely too. Amazing customer service”

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Posted 4 months ago

“Very good quality wool rug. Great delivery”

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Posted 4 months ago

“Excellent rug. Was worried it wouldn't be good quality but I am delighted. Would highly recommend”

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Posted 4 months ago

“Amazing rug.. love it. Great quality arrived in time thanks guys”

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Posted 4 months ago

“Cutomer service was excellent. The rug I purchased is perfect and it is exactly how it looked online.”

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Posted 4 months ago

“Absolutely beautiful rug, great quality and fast delivery. I am very happy with my purchase 🥰 I will recommend this company to everyone 👍🏻”

Kukoon Rugs 5 star review on 8th December 2024

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Posted 4 months ago

“Nice for the price. It was a bit tightly rolled in my opinion, but apart from that, it fits it's purpose.”

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Posted 4 months ago

“Order arrived in 2 days. Very efficient customer service. I returned one rug and the return was also a good experience. Very happy with the service.!”

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Posted 4 months ago

“I’ve not received the rug yet”

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Posted 4 months ago

Hi there, I'm sorry to hear you are experiencing a delay with your order. Our couriers are currently experiencing a backlog at their regional depots due to black Friday sales. Can you please contact support@kukoon so we can resolve this issue for you? Thanks so much Kukoon Customer Care

Posted 4 months ago

Kukoon Rugs is rated 4.7 based on 830 reviews