Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.77

4.8 Rating 968 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.8

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 16th December 2025

Janice Howard

Hanna Taranenko

Kukoon Rugs 5 star review on 14th December 2025

Jenni Ackerman

Kukoon Rugs 5 star review on 13th December 2025

Tracey Clohessy

797

Anonymous

Anonymous // 01/01/2019

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“Wonderful quality and a beautiful colour 😍”

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Posted 1 year ago

“Got a gorgeous large jute mat. Really well made, exactly as pictured. Also bought underlay which I thought was a bit pricey but there was a reason for that as it's excellent. Well worth the money! Have ordered 3 more underlays now. The mat is snug to the floor, much safer, doesn't move about and is much easier to hoover. Very fast delivery and well packaged. Would highly recommend!”

Kukoon Rugs 5 star review on 31st May 2024

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Posted 1 year ago

“Really delighted with my rug, look’s exactly like pictures and very quick delivery.”

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Posted 1 year ago

“Pleased with the quality of the rug and very quick delivery.”

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Posted 1 year ago

“On entering the showroom on Boucher Road my wife and I were delighted to see the large selection of rugs. The lady we dealt with was knowledgeable and friendly. We purchased two rugs which were delivered promply and are now in position in our home. We are very pleased with the rugs and would expect to return to the showroom in the future.”

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Posted 1 year ago

“Excellent sales assistant . Prompt delivery of children's playmat.”

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Posted 1 year ago

“Excellent company. I had to return a rug and they facilitated this with zero fuss and repayment. Highly recommend”

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Posted 1 year ago

“That's the second rug that I bought for my new house ..and I will buy more and more in the future 👍😉😊”

Kukoon Rugs 5 star review on 26th May 2024

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Posted 1 year ago

“Ordered a large rug on Wednesday, delivered that Friday, excellent customer care, and the quality of the rug could not be faulted. I would highly recommesn”

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Posted 1 year ago

“Beautiful rug, great price, prompt delivery!”

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Posted 1 year ago

“Excellent service - straight forward, just what I want & super speedy delivery”

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Posted 1 year ago

“I have bought several rugs from Kukoon and have been very pleased with them all. The delivery is always extremely prompt and the rugs are amazing value.”

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Posted 1 year ago

“Absolutely useless, still waiting to get it posted out to me from Ireland Don’t waste your time or effort you’ll still be waiting for it a week later after them saying it’ll take 2 to 3 days delivery”

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Posted 1 year ago

Hi Lucy, We're sorry to hear about your less than satisfactory experience with our service. Your feedback is incredibly valuable to us, and we want to make things right. Please reach out to us at support@kukoon.com, and our team will prioritise your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.

Posted 1 year ago

“Site was informative andeasy to navigate. Item was delivered quickly and in perfect condition.”

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Posted 1 year ago

“Great service,love my outdoor rug,”

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Posted 1 year ago

“This is our third purchase ftom Kukoon Rugs. We are very happy with the products and the service. Would highly recommend.”

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Posted 1 year ago

“I am very happy with my rug and fast delivery”

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Posted 1 year ago

“Still awaiting delivery!”

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Posted 1 year ago

Hi Thomas, We're sorry to hear about your less than satisfactory experience with our service. Your feedback is incredibly valuable to us, and we want to make things right. Please reach out to us at support@kukoon.com, and our team will prioritise your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.

Posted 1 year ago

“Great value for your money. Fast and efficient delivery”

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Posted 1 year ago

“They are fabulous quality at keen prices”

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Posted 1 year ago

Kukoon Rugs is rated 4.8 based on 968 reviews