Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.77

4.8 Rating 968 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.8

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 16th December 2025

Janice Howard

Hanna Taranenko

Kukoon Rugs 5 star review on 14th December 2025

Jenni Ackerman

Kukoon Rugs 5 star review on 13th December 2025

Tracey Clohessy

797

Anonymous

Anonymous // 01/01/2019

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“I bought numerous rugs from kukoon..and they never disappoint. Brilliant quality great price and speedy delivery. 100% recommend”

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Posted 1 year ago

“Great quality rugs great service and super to deal with. Highly recommended 👌”

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Posted 1 year ago

“I have got alot of rugs and everyone of them have been great Quality for the great price”

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Posted 1 year ago

“Really after 2 months you are wanting to put things right don't think so you have plenty of time to rectify my orders and you have not even got back to me poor poor customer support in fact none”

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Posted 1 year ago

Hi Anne, We're sorry to hear about your less than satisfactory experience with our service. Your feedback is incredibly valuable to us, and we want to make things right. I can see you received a refund. Please reach out to us at support@kukoon.com, and our team will prioritise your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.

Posted 1 year ago

“Lovely rugs good quality great prices”

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Posted 1 year ago

“Excellent quality rugs, great range and brilliant value for money”

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Posted 1 year ago

“Good quality rug received, prompt delivery.”

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Posted 1 year ago

“I have always received a great service from you guys. Having purchased 3 rugs from you now. Online ordering and rug pictures have always been great. Quality of rugs is spot on. Quick delivery too.”

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Posted 1 year ago

“Amazing products”

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Posted 1 year ago

“I recently bought a rug from the showroom and the girl who served me was absolutely lovely , very helpful without being overbearing and helped me choose the right rug for my home and not pushing the most expensive ones . I would recommend this sore 100%”

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Posted 1 year ago

“Really pleased with my new rug. Great value and great service.”

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Posted 1 year ago

“Beautiful rug very soft to walk on and a reasonable price Customer service excellent Fast delivery”

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Posted 1 year ago

“Bought 2 runners, actually already purchased a main rug for the living toom in June last year and the quality is outstanding! So impressed, I bought same design in the runners for either side of a bed in a spare room. Brilliant service, kept up to date with delivery date, well packaged and would certainly recommend this company all day long! I didn't need to communicate with Kukoon.”

Kukoon Rugs 5 star review on 8th June 2024

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Posted 1 year ago

“I’m not one to usually take time out to write a review but Kukoon deserves one. Their prices are fair, quality is perfect and delivery time frame is the best I’ve ever seen. Fantastic company.”

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Posted 1 year ago

“I recently took delivery of my first Kukoon Rug which arrived within 2 days of ordering. I chose Terracotta and Green model and the design colours and quality are superb. Even better was the 20% bank holiday reduction.”

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Posted 1 year ago

“Delighted with my new rug. Perfect match for my furniture. Swift delivery and great price 👍🏻”

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Posted 1 year ago

“Really pleased with the prompt delivery and the quality of the rugs I ordered, both look great in my conservatory.”

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Posted 1 year ago

“Lovely rug, the photos do not do it justice. Very pleased for what I paid, looks so expensive, would definitely buy from you again”

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Posted 1 year ago

“Purchased runner rugs to freshen up my hall, very pleased with the look quality and quick delivery.”

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Posted 1 year ago

“I've had my last 3 rugs from you that have only been changed for a change in colour scheme, they still looked great when I'd finished with them Thankyou”

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Posted 1 year ago

Kukoon Rugs is rated 4.8 based on 968 reviews