Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.77

4.8 Rating 968 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.8

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 16th December 2025

Janice Howard

Hanna Taranenko

Kukoon Rugs 5 star review on 14th December 2025

Jenni Ackerman

Kukoon Rugs 5 star review on 13th December 2025

Tracey Clohessy

797

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've dropped one star because of Royal Mail's poor delivery service. The two business days took them four business days. I must say I got the impression that it would have been longer if not for the excellent customer service at Kukoon, who rapidly instigated a complaint against them. Anyway, I bought a runner and two rugs which I am extremely pleased with. They are really inexpensive for what you get. They are good quality, with well bound edges and look exactly as they do online. Very pleased with them.”

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Posted 1 year ago

“Great service .Quick delivery and a lovely item”

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Posted 1 year ago

“Loved this rug. Very stylish and premium quality. Really easy to take care of and keep clean.”

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Posted 1 year ago

“Not as heavy as I expected but I am still happy with my purchase thank you.”

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Posted 1 year ago

“Fantastic rugs,great value.High quality.I wouldn't go anywhere else.I have them inside and out”

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Posted 1 year ago

“Beautiful rug. Exactly as shown and described on the website.”

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Posted 1 year ago

“I am delighted with my new rug exactly what I was looking for beautiful colours and delivery was so quick very efficient service will be purchasing again”

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Posted 1 year ago

“Gorgeous rug . So pleased with quick delivery and service . Amazing buy love it”

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Posted 1 year ago

“Very pleased with our nearly room size rug which looks much more antique and exotic than it actually is. Which is fine as you can walk on it and the dog can play on it without fearing for its wellbeing (the rug not the dog!) V prompt despatch, it was here almost as soon as I'd placed the order. Machine washable maybe, but has anyone actually put a 3m x 2m rug in their washing machine?? Genuinely interested to know”

Kukoon Rugs 5 star review on 13th July 2024

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Posted 1 year ago

“The quality, the quality is amazing.”

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Posted 1 year ago

“This is my 4th rug The quality is amazing”

Kukoon Rugs 5 star review on 12th July 2024

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Posted 1 year ago

“Amazing rug for the the price.”

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Posted 1 year ago

“Excellent speedy delivery was here in two days! Good quality rug with gorgeous colours I purchased for my parents and they are both delighted, as am I might get one for myself 😍”

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Posted 1 year ago

“Arrived on time 3 x6 navy runners good quality and perfect to stop my dog slipping on the wooden floors, I would definitely recommend these.”

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Posted 1 year ago

“Always had a great experience shopping with Kukoon great service and choices”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Excellent service/delivery. Website easy to negotiate. Beautiful rugs at very competitive prices. I have ordered a few times from Kukoon & will continue to do so.”

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Posted 1 year ago

“Hi I’m still waiting on delivery Order was on the 5 of July said 2 days for delivery”

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Posted 1 year ago

“Quick delivery Bought 2 for choice Easy returns and quick refund Very happy with the rug I kept Would recommend Thank you 😊”

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Posted 1 year ago

“Quick delivery and great quality rug. We absolutely love it and would recommend kukoon rugs”

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Posted 1 year ago

Kukoon Rugs is rated 4.8 based on 968 reviews