Hi Claire,
Thank you for your 5 star review! I am sorry to hear the packing was open, all deliveries are sealed shut by a member of staff from the warehouse. If your item is damaged at all please get in touch via customerservice@luggagesuperstore.co.uk
-Laura
“I hadnβt bought anything from this company before. They were the only one that had the Radley bag I wanted in stock. It arrived promptly but when I went to use it the clip on the cross over strap was broken. I emailed customer services who responded within minutes. They arranged a new clip to be sent to me direct from Radley. Fantastic customer service. Fully recommend”
Hi Barbara,
Thank you for your 5 star review! I am sorry to hear of the issue with your item, I am pleased we were able to resolve this efficiently for you.
-Laura
“The suitcase came very quickly and Iβm very very pleased with how light it is. The wheels are high off the ground, it wheels very nicely over hard ground and the self contained lock is nifty and appreciate also being able to add my own extra padlock.”
Good afternoon Sally,
Thank you very much for your 5 star review, we truly appreciate this. I am so pleased to hear you are happy with our service.
All the best,
Laura
Customer Service Department
Good afternoon,
Thank you very much for your 5 star review, we truly appreciate this. I am so pleased to hear you are happy with the service we provided and your delivery.
All the best,
Laura
Customer Service Department
Good afternoon,
Thank you very much for your 5 star review, we truly appreciate this. I am so pleased to hear you are happy with your purchase and delivery.
All the best,
Laura
Customer Service Department
Good afternoon Neil,
Thank you very much for your 5 star review, we truly appreciate this. I am so pleased to hear you are happy with your purchase and the delivery.
All the best,
Laura
Customer Service Department
Good afternoon Timothy,
Thank you very much for your 5 star review, we truly appreciate this. I am so pleased to hear you are happy with your purchase.
All the best,
Laura
Customer Service Department