Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 727 Reviews

94 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 727 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Anonymous

Anonymous // 01/01/2019

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“Everything went very well on delivery day. Didn't take long to install at all. I'm enjoying my new appliance. Very positive experience from shopping in store to actually using at my home. I definitely know where to go when I need my next appliance. Kevin is very knowledgeable and was very helpful! Thanks!”

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Posted 1 year ago

“We always trust Mark’s Appliance both for purchases and repairs! They have knowledgeable, skilled, and friendly employees who take good care of whatever we need!”

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Posted 1 year ago

“Our experience with Mark's Appliance was amazing! Abe was very knowledgeable and helpful when picking out our new washer. We were able to drop off our old washer and pick up our new washer the next day. They even let us borrow the utility dolly to get the washer in the basement. Super nice company to work with, with great competitive prices!”

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Posted 1 year ago

“Amazing customer service. Always willing to help. Very reasonable price very friendly and kind and extremely helpful.”

Mark's Appliance 5 star review on 17th March 2024

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Posted 1 year ago

“Had what we needed at a good price. Delivery and set up was friendly and professional.”

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Posted 1 year ago

“They were easy to work with. They accommodated my delivery schedule perfectly!”

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Posted 1 year ago

“good experience”

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Posted 1 year ago

“The salesman was knowledgeable and friendly. We got what we wanted in a short amount of time. I would go back if I need another appliance.”

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Posted 1 year ago

“Great service. On time delivery”

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Posted 1 year ago

“have been a customer for years - have never had a bad experience in any regard. All aspects of sales, installation and service have anyways been courteous, prompt and professional. This last purchase/installation was no exception. We went to the store.”

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Posted 1 year ago

“Purchased a new ge refrigerator from marks. 7 days into the new purchase it failed, marks sent out a technician and made the decision to replace the unit no questions asked. They promptly delivered and set up a new unit. Great customer service. Great job!”

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Posted 1 year ago

“Kevin was very helpful and knowledgeable he gave us space to look on our own but also gave us the attention to answer out questions.”

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Posted 1 year ago

“We had a great experience!”

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Posted 1 year ago

“Abe made our purchase quick and easy. Will be purchasing future appliances from Marks! Thank you for great customer service.”

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Posted 1 year ago

“Marks Appliance employees have been very good.”

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Posted 1 year ago

“Great product, great service, installers were great!!!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Helpful staff and had the parts I needed in stock”

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Posted 1 year ago

“The online purchasing process was simple and communication of delivery was great! Absolutely recommend.”

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Posted 1 year ago

“Very good service and works with you and explain stuff about the appliance that you buy and will be back”

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Posted 1 year ago

Mark's Appliance is rated 4.7 based on 727 reviews